Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Michael Brown

Redding,CA

Summary

With over 2 decades of experience in hospitality, enthusiasm for learning new skills and refining quality continues. Service that reflects versatility of training, experience, and knowledge within the “food & beverage” and “customer service” industries. Thriving the most when providing enhanced experiences across high-end, niche or humble venues alike.

Overview

21
21
years of professional experience

Work History

Restaurant Server

Karline's Restaurant & Bar
03.2023 - Current
  • Currently providing exceptional service in this classy and comfortable Italian restaurant in downtown Redding, CA. Serving parties up to 30, opening many bottles of wine on "Wine Wednesday," and taking care of every guest as a VIP is routine in this often busy yet amiable dining room.

Restaurant Server

Moonstone Bistro Redding
06.2022 - 02.2023
  • Conducted sophisticated service to notable clientele evenings and Sunday brunch in this high-end modern french bistro. Guided newcomers and regulars through changing seasonal dishes made with locally resourced and quality organic ingredients paired by an extensive wine and cocktail list.

Restaurant Server

Bone & Broth
03.2021 - 03.2022
  • Performed an all-in-one position, including serving, food running, bussing, blended drink station, hosting, cashier, and to-go station. Served Vietnamese cuisine in this very busy restaurant while multitasking between many areas dynamically.

Cheese Monger/Deli Clerk

City Market
03.2020 - 06.2021
  • Provided an improved customer experience in the top 5 ranked busiest/most profitable Murray's Cheese in the country. Completed orders for various specialty meats and imported cheeses, answered dietary questions, proactively made recommendations, maintained the "Olive Bar."

Restaurant Server, Cook

Old Town Pub
12.2014 - 06.2020
  • Performed many positions, both front and back of house, in this popular ski town live music pub. Also helped occasionally as a stagehand and with minor construction/renovation.

Restaurant Server, Busser, Cook,

Xanterra/Forever Resorts
05.2004 - 03.2014

Working with these companies for 10 years allowed professional growth in most areas of restaurant hospitality, in many positions and locations, from FOH, BOH, Bar, and even other positions unrelated to Food & Beverage.

  • Death Valley: The Furnace Creek Inn, The Wrangler Steakhouse, The 49er Cafe, the Corkscrew Saloon
  • Grand Canyon: The El Tovar & The Bright Angel Lodge, Grand Canyon Lodge (North Rim)
  • Crater Lake: Crater Lake Lodge
  • Bryce: Bryce Canyon Lodge
  • Yellowstone: Canyon Lodge

Education

Bachelor of Arts - Medical Assisting

Santa Barbara Business College
Bakersfield, CA
08.2004

Skills

  • Customer satisfaction
  • Organization
  • Communication
  • Exceptional communication
  • Cleanliness
  • Guest service

Interests

  • Cooking
  • Backpacking and Hiking
  • Video Game Design
  • Music

Timeline

Restaurant Server

Karline's Restaurant & Bar
03.2023 - Current

Restaurant Server

Moonstone Bistro Redding
06.2022 - 02.2023

Restaurant Server

Bone & Broth
03.2021 - 03.2022

Cheese Monger/Deli Clerk

City Market
03.2020 - 06.2021

Restaurant Server, Cook

Old Town Pub
12.2014 - 06.2020

Restaurant Server, Busser, Cook,

Xanterra/Forever Resorts
05.2004 - 03.2014

Bachelor of Arts - Medical Assisting

Santa Barbara Business College
Michael Brown