Cali Wall
Dallas,GA
Summary
Adept at leveraging computer proficiency and organizational skills, my tenure at Douglas Neurology showcases a proven track record of enhancing office efficiency and patient care. Demonstrating professionalism and empathy, I've excelled in executing VNG and MOCA tests, ensuring workplace safety, and upholding stringent HIPAA standards. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems .Seeking to leverage skills and knowledge to contribute to team success. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the PEDS ER TECH role at your company.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Rep
douglas neurology
hiram
02.2023 - 01.2025
- Operated office equipment such as copiers, printers, scanners, fax machines
- Enforced safety regulations within the workplace according to OSHA standards
- Performed VNG'S and MOCA'S from doctors order
- Checked patients Blood Pressure, Heartbeat, Respiratory, Temperature
- Monitored and maintained safety standards in alignment with HIPPA.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Engaged with patrons and resolved inquiries efficiently.
- Succeeded in meeting daily goals designated by supervisory staff.
- Tracked inventory levels and ordered supplies as needed.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Answered phone calls and directed them to appropriate personnel.
- Obtained outstanding balances during appointments.
- Calling patients a few weeks prior to appointment to let them know what is out so they’re not blindsided when they get there
- Completed and authenticated insurance filings.
- Managed appointment timelines effectively.
- Coordinated patient check-in and check-out processes.
Education
High School Diploma -
east paulding high school
paulding05.2023
Skills
- Computer Proficiency
- Professionalism
- Empathy and Compassion
- Resourcefulness
- Decision Making
- Organizational Skills
- Time Management
- Reliability
- Insurance Verification
- Payment posting
- HIPAA Compliance
- Customer Service
- Teamwork and Collaboration
- Critical Thinking
- Recordkeeping Organization
- Multitasking
- Appointment Scheduling
- Self Motivation
- Attention to Detail
Certification
Basic life support
Timeline
Front Desk Rep
douglas neurology
02.2023 - 01.2025
High School Diploma -
east paulding high school