- Experimenting with different creative mediums, like sewing, altering, and fashion, to expand skills and techniques
- I enjoy helping others and giving back to the community
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Enjoy hobbies that combine physical activity with outdoor exploration
Calie Kolesar
Ottawa,IL
Summary
Dynamic administrative specialist with exceptional organizational and interpersonal skills, adept at managing high-traffic reception areas and coordinating complex schedules. Demonstrated ability to deliver top-notch customer service while fostering strong teamwork and adaptability, ensuring seamless operations and positive client interactions. Proven retail experience underscores a commitment to high-quality service and operational efficiency, with a focus on reliability in fast-paced environments. Excels in cash handling, customer engagement, and problem-solving, consistently driving results that contribute to team success.
Overview
4
4
years of professional experience
Work History
IT Student Worker
Illinois Valley Community College
08.2025 - Current
- Managed IT support ticketing system to ensure timely resolution of technical issues.
- Developed and implemented software solutions to streamline internal processes.
- Conducted regular system audits to maintain security and compliance standards.
- Supported disaster recovery planning efforts to enhance business continuity measures.
Front Desk Receptionist
Ottawa Visitors Center
09.2023 - Current
- Greet visitors and provide information about local attractions and events
- Answer phones and assist guests with inquiries
- Maintain a welcoming and organized front desk environment
Barista /Ice Cream Scooper
Sweet Bean Gelato
09.2024 - 06.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted in training new staff on beverage preparation and customer service protocols.
- Implemented inventory management practices to minimize waste and optimize stock levels.
Cashier/Customer care
Farm And Fleet
03.2022 - 09.2023
- Processed customer transactions accurately and efficiently
- Assisted customers with product questions and returns
- Maintained store organization and cleanliness
Hostess Busser
Woody's Steak House
08.2021 - 12.2021
- Greeted guests and managed seating arrangements
- Assisted servers and maintained clean dining areas
Education
High School Diploma -
Ottawa Township Highschool
Ottawa, IL05-2024
Associate of Science - Marketing
Illinois Valley Community College
Ottawa, IL05-2026
Skills
- Customer service excellence
- IT resource allocation
- Time management
- Attention to detail
- Telephone etiquette
- Problem-solving skills
- Work ethic and integrity
- Time management skills
- Cleaning and sanitizing
- Cash handling
Interests
Timeline
IT Student Worker
Illinois Valley Community College
08.2025 - Current
Barista /Ice Cream Scooper
Sweet Bean Gelato
09.2024 - 06.2025
Front Desk Receptionist
Ottawa Visitors Center
09.2023 - Current
Cashier/Customer care
Farm And Fleet
03.2022 - 09.2023
Hostess Busser
Woody's Steak House
08.2021 - 12.2021
High School Diploma -
Ottawa Township Highschool
Associate of Science - Marketing
Illinois Valley Community College