Open To Work
Calika Mcbean
West Haven
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Community Participant
Tow Youth Justice Institute, University of New Haven
03.2026 - Current
- Participate in monthly policy meetings addressing juvenile justice oversight and reform.
- Engage with professionals and stakeholders on accountability and operational improvement.
- Contribute to discussions focused on data-informed reform and public-sector collaboration.
- Support communication and structured dialogue in a multi-agency policy environment.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Process Guide, Outbound Operations
Amazon
North Haven
12.2021 - Current
- Coordinate daily outbound dock operations in a large-scale distribution environment, tracking assignments from initiation through completion.
- Monitor workflow progress across multiple operational lanes; communicate status updates to supervision and management.
- Track productivity, quality, and compliance metrics; identify operational gaps and support corrective action planning.
- Balance staffing allocations and workload distribution for efficiency during peak and high-volume periods.
- Serve as liaison between associates and leadership, facilitating communication and resolving issues.
- Support implementation of updated operational procedures; ensure adherence to standard operating processes.
- Contribute to cross-department coordination to maintain shipment timelines and reduce delays.
- Maintain structured documentation related to workflow, performance reporting, and compliance standards.
- Provide operational guidance to associates, reinforcing policy adherence and performance expectations.
- Participate in continuous improvement discussions on efficiency, accuracy, and workflow optimization.
- Guided team members in operational processes to enhance workflow efficiency.
- Trained new hires on standard operating procedures and safety protocols.
Volunteer Support / Program Assistance
Martha’s Shelter
West Haven
01.2016 - 07.2020
- Assisted with coordination of residential support services in a community shelter.
- Supported communication between staff and residents regarding services and expectations.
- Maintained adherence to guidelines; assisted with operational oversight.
- Contributed to organized documentation and program activities.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Supply Chain Management - AI, Sustainability, and Resilience Strategies Program
Yale University
Skills
- Information Management
- Interpersonal Skills
- Workflow Coordination
- Process Monitoring & Improvement
- Operational Compliance
- Structured Reporting
- Cross-Functional Collaboration
- Systems Awareness
- Data analysis
Volunteer Experience
Volunteer Support / Program Assistance, Martha’s Shelter, West Haven, CT, 01/01/22, 07/31/22, 20, Assisted with coordination of residential support services in a community shelter., Supported communication between staff and residents regarding services and expectations., Maintained adherence to guidelines; assisted with operational oversight., Contributed to organized documentation and program activities.
Community Engagement And Policy Involvement
Tow Youth Justice Institute, University of New Haven, Community Participant, 09/01/25, Present, Participate in monthly policy meetings addressing juvenile justice oversight and reform., Engage with professionals and stakeholders on accountability and operational improvement., Contribute to discussions focused on data-informed reform and public-sector collaboration., Support communication and structured dialogue in a multi-agency policy environment.
Professional Development
Supply Chain Management: AI, Sustainability, and Resilience Strategies Program, Yale University, Completed coursework emphasizing AI integration, sustainability strategy, and resilience planning., Developed skills in workflow coordination, performance monitoring, and risk mitigation frameworks., Gained exposure to structured reporting, data-informed decision-making, and systems optimization.
Work Preference
Job Search Status
Open to workSalary Range
$60000/yr - $200000/yrTimeline
Community Participant
Tow Youth Justice Institute, University of New Haven
03.2026 - Current
Process Guide, Outbound Operations
Amazon
12.2021 - Current
Volunteer Support / Program Assistance
Martha’s Shelter
01.2016 - 07.2020
Bachelor of Science - Business Administration
Southern New Hampshire University
Supply Chain Management - AI, Sustainability, and Resilience Strategies Program
Yale University