Caliph Wideman
Spokane,WA
Summary
I'm passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I'm driven to foster top performance and committed to service excellence no matter where I am. Ready to learn new skills from dynamic team and bring value through past retail experience. I'm also an organized gym receptionist with hands-on experience taking phone calls, handling correspondence and keeping reception area neat and clean in gym facility. Friendly and personable individual well-equipped with basic accounting and bookkeeping skills. I'm Committed to personally contributing to operation of clean, well-maintained health club.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver
Elevated Delivery Service
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Receptionist
Snap Fitness
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Associate
Dicks Sporting Goods
10.2023 - Current
- Promoting sales
- Footwear services
- Apparel services
- Front end services
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Intern
Speciality Training Inc.
12.2023 - 01.2024
- 120 hours of shadowing internship
- Assist personal trainers
- Build communication skills
- Understand and develop workout programs
- Understand the business/sales aspects of being a personal trainer
- Use foundational knowledge of anatomy and exercise physiology in the workspace
- Gained valuable experience working within fitness industry, applying learned concepts directly into relevant work situations.
Athletics Groundscrew Worker
Whitworth Grounds Crew
05.2021 - 08.2022
- Maintained campus landscaping and hardscaping, including lawn care, waste removal, arboretum care, flowerbeds, and irrigation systems
- Used gas and diesel-powered tools to help maintain campus appearance in athletic areas
- Followed instructions and procedures to complete assigned tasks.
Camp Staff Member
Morton UP
06.2019 - 08.2019
- Developed, supervised, and participated in camp-wide programming activities for local elementary school kids
- Working cooperatively with other camp counselors to ensure kids are safe and having fun
- Building relationships with all kids by showing compassion, understanding, and empathy
- Providing positive feedback to parents
Theater Worker
Roxy Theater
06.2018 - 08.2018
- Running concession stands
- Theater assistance
- Worked fast to complete tasks and meet daily deadlines.
Education
Kinesiology -
Whitworth University
Spokane, WA04.2024
Skills
- Ability to adapt
- Customer Service
- Communication
- Team player
- Active listener
- Attention to detail
- Machine learning
- Valid Driver's License
- Positive Attitude
Accomplishments
- Athlete of the week (Whitworth University Track and Field) - March 2022
- Varsity Letter Plaque (Whitworth University Track and Field) - June 2023
- University Scholarship
- University Grant
- Federal Pell Grant
- WA State College Grant
- Federal SEOG Grant
- Washington Bridge Bridge Grant
Awards
- Athlete of the week (Whitworth University Track and Field) - March 2022
- Varsity Letter Plaque (Whitworth University Track and Field) - June 2023
- University Scholarship
- University Grant
- Federal Pell Grant
- WA State College Grant
- Federal SEOG Grant
- Washington Bridge Bridge Grant
Projects
Physical education unit plan for elementary students - December 2020
Physical education unit plan for high school students - May 2021
Anatomy and Physiology abstract project - November 2020
Exercise Physiology abstract project on the hamstring muscles - November 2021
Hearing impairment presentation for Adapted Physical Education Class - February 2022
Washington State University facility evaluation project - December 2021
References
- Toby Schwarz, Whitworth University, (509)777-4361, tschwarz@whitworth.edu, Track Coach
- Kirk Westre, Whitworth University, (509)777-4387, kwestre@whitworth.edu, Kinesiology Advisor
- Bob Omlin, Speciality Training Inc, (509)280-4258, bob@specialitytraininginc.com, Internship Supervisor
Timeline
Amazon Delivery Driver
Elevated Delivery Service
03.2024 - Current
Receptionist
Snap Fitness
03.2024 - Current
Intern
Speciality Training Inc.
12.2023 - 01.2024
Associate
Dicks Sporting Goods
10.2023 - Current
Athletics Groundscrew Worker
Whitworth Grounds Crew
05.2021 - 08.2022
Camp Staff Member
Morton UP
06.2019 - 08.2019
Theater Worker
Roxy Theater
06.2018 - 08.2018
Kinesiology -
Whitworth University
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