Experienced Fulfillment Shift Lead with a focus on exceptional customer service and team performance. Proven ability to train and mentor staff while enhancing inventory management. Committed to promoting a safe and organized work environment.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver
Amazon Flex
Las Cruces, NM
02.2026 - Current
Delivered packages efficiently within designated timeframes, ensuring customer satisfaction.
Navigated complex delivery routes using GPS technology to optimize travel efficiency.
Communicated effectively with customers to provide updates and resolve issues promptly.
Fulfillment Shift Lead
Best Buy
El Paso, TX
01.2020 - 01.2026
Supervised daily operations to ensure exceptional customer service and team performance.
Trained and mentored new employees on Best Buy policies and procedures.
Implemented inventory management practices to enhance stock accuracy and availability.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Assisted with product orders and packaged items for shipment.
Supported curbside pickup operations and fulfilled warehouse inventory needs by unloading and organizing inventory.