Joel Cuellar
El Paso
Summary
Experienced Fulfillment Shift Lead with a focus on exceptional customer service and team performance. Proven ability to train and mentor staff while enhancing inventory management. Committed to promoting a safe and organized work environment.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver
Amazon Flex
Las Cruces, NM
02.2026 - Current
- Delivered packages efficiently within designated timeframes, ensuring customer satisfaction.
- Navigated complex delivery routes using GPS technology to optimize travel efficiency.
- Communicated effectively with customers to provide updates and resolve issues promptly.
Fulfillment Shift Lead
Best Buy
El Paso, TX
01.2020 - 01.2026
- Supervised daily operations to ensure exceptional customer service and team performance.
- Trained and mentored new employees on Best Buy policies and procedures.
- Implemented inventory management practices to enhance stock accuracy and availability.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Assisted with product orders and packaged items for shipment.
Supported curbside pickup operations and fulfilled warehouse inventory needs by unloading and organizing inventory.
Education
High School Diploma -
Anthony High School
Anthony, TXTexas Real Estate License -
Aceable Real Estate
El Paso, TX12.2026
Skills
- Positive attitude
- Excellent customer service
- Teamwork and collaboration
- Punctual and reliable
- Heavy lifting
- Ability to adapt to change
- Equipment operation
Timeline
Amazon Delivery Driver
Amazon Flex
02.2026 - Current
Fulfillment Shift Lead
Best Buy
01.2020 - 01.2026
High School Diploma -
Anthony High School
Texas Real Estate License -
Aceable Real Estate