logistics and maintaining organized inventory systems. Customer service expertise, consistently achieving high levels of client satisfaction through effective communication. Skilled delivery driver with a track record of reliable and safe transport, including non-emergency medical transportation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Non-Emergency Transportation Driver
KVS Transportation
01.2025 - Current
Ensured timely and safe transport of clients to medical appointments and other destinations.
Maintained accurate records of transportation schedules and client details for operational efficiency.
Assisted clients with boarding and alighting, ensuring comfort and safety throughout journeys.
Communicated effectively with dispatch to coordinate pickups and resolve transportation issues promptly.
Conducted routine vehicle inspections to ensure compliance with safety standards and regulations.
Trained new drivers on company policies, routes, and customer service best practices.
Developed strong relationships with healthcare providers to facilitate seamless transportation services for patients.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Ensured safety of passengers by adhering to strict driving guidelines and performing regular vehicle maintenance checks.
Delivery Driver / Warehouse Worker
DHL
10.2023 - 01.2025
Delivery driver
Operated delivery vehicle efficiently, ensuring timely transportation of goods to customers.
Provided compassionate support to clients, ensuring comfort and safety in daily activities.
Conducted vehicle inspections to maintain safety standards and compliance with regulations.
Utilized GPS technology to optimize delivery routes and reduce transit times.
Communicated effectively with customers to confirm delivery details and address inquiries.
Collaborated with team members to streamline operations and improve service quality.
Trained new drivers on company policies, safety procedures, and route management techniques.
Monitored inventory levels for accurate order fulfillment and maintained delivery documentation.
Completed on-time deliveries by choosing best and most efficient routes.
Fulfillment Associate
Amazon DSP
06.2022 - 09.2023
Fulfilled orders accurately and efficiently to meet customer demands. Packed and shipped boxes with attention to detail for safe delivery. Loaded and unloaded trailers, ensuring timely transportation of goods. Picked orders based on inventory requirements and client specifications.
Caregiver
Family Matters In-Home Care
09.2021 - 06.2022
Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
Assisted clients with mobility and transfers, enhancing physical well-being and independence.
Administered medications according to prescribed schedules, maintaining adherence to health guidelines.
Developed individualized care plans based on client needs, promoting tailored support strategies.
Monitored client health metrics and reported changes to family members and healthcare providers promptly.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Senior Helpers
12.2019 - 09.2021
Provided clients with a comforting environment
Performed light housework duties, such as laundry, sweeping, mopping and vacuuming
Cared for clients with dementia, Alzheimer's, paralysis and memory loss
Directed patient and families through hospice care
Caregiver
Visiting Angels
02.2019 - 11.2019
Provided clients with a comforting environment
Assisted clients with everyday tasks, skills, activities and needs
Monitored resident's and client's nutritional requirements
Directed clients and families through hospice care
Caregiver/Personal Assistant
Home Care Assistance
01.2018 - 12.2018
Caregiver for Elderly
Precisions home care - Was Present
Team Member
Subway
08.2015 - 08.2017
Warehouse Worker
Alkar Human Resources
01.2017 - 07.2017
Working at a winery. Bottling,lifting,transferring,cleaning,labeling