Makayla Randazzo
Phoenix,AZ
Summary
Experienced restaurant management professional with a solid background in front-of-house and back-of-house operations. Demonstrated ability to lead teams effectively, fostering a collaborative environment that enhances service delivery. Track record of developing and executing marketing initiatives that drive revenue growth. Proficient in managing budgets to ensure financial sustainability and operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
08.2025 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Maintained cleanliness and organization of company vehicles at all times
- Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
- Completed an average of XX deliveries per day with a XX% on-time rate
- Maintained a clean driving record throughout employment tenure
Leasing Agent
INFINITY LLC
04.2025 - 08.2025
- 1. I learned marketing and advertisement.
- 2. Made connections with tenets.
- 3. Found and made contact to future prospects.
- 4. Entered applications into the system.
- 5. Checked all units for future move in.
- 6. Placed work orders.
- 7. Open and close office.
Operations Manager
Peter Piper Pizza
08.2022 - 04.2024
- 1. Successfully mastered all positions that pertained to running a successful restaurant.
- 2. Becoming manager helped devolve my leadership skills.
- 3. Learned how to open/close restaurant
- 4. Accomplishing team work skills by managing the team daily.
- 5. Learned how to deal with customers and provide the best service I can.
- 6. Through this position, I have grown my communication skills tremendously, that I will take with me, regardless of occupation.
Education
High school diploma - High school diploma or GED
Ironwood High School
Glendale, AZ04.2022
Skills
- Sanitizing surfaces
- Serving - Serving experience (1-2 years)
- Sales
- Microsoft Word
- Courier
- Microsoft Excel
- Customer service (4 years)
- Food service opening procedures
- Organizational skills
- Kitchen experience
- Cross-contamination prevention
- Food preparation
- Leadership (4 years)
- Food service
- Google Suite
- Management (4 years)
- Temperature control
- Communication skills
- Food ordering
- Complaint handling
- Food handling (4 years)
- Working with high schoolers
- English
- Call center
- Store management
- Attention to detail
- Retail sales
- Staff training
- Phone etiquette
- Basic math
- Cleaning
- Experience with children
- Food service customer order management
- Customer support
- Training & development
- Negotiation
- Restaurant Management (4 years)
- Property leasing (1 year)
- Team Management (4 years)
- Teamwork
- Shift management (4 years)
- Hospitality
- Cash handling (3 years)
- Casual dining experience
- Food service closing procedures
- Food service cleaning
- Nannying
- Table management
- Order taking
- POS
- Multitasking
- Retail management
- Customer expectation management
- Data entry
- Typing
- Front desk
- Guest services
- Farming (1 year)
- Upselling
- Food safety
- Administrative experience
- Quick service & fast food restaurant
- Host/hostess experience
- Computer skills
- Cash register
- Microsoft Office
- Conflict resolution
- Time management
- Supervising experience
- Conflict management (3 years)
- Client rapport building
- Bussing
- Restaurant Experience (4 years)
- Beer knowledge
- Recruiting
- Delivery driver experience
- Pet care
- CRM software
- Proper food storage
- Marketing
Accomplishments
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Certification
- ServSafe January 2022 to Present
- Driver's License
- Food Handler Certification January 2022 to January 2025
- ServSafe Food Handler Certification
- ServSafe Alcohol Certification
- Food Safety Certification
Languages
English - Fluent
Timeline
Delivery Driver
DoorDash
08.2025 - Current
Leasing Agent
INFINITY LLC
04.2025 - 08.2025
Operations Manager
Peter Piper Pizza
08.2022 - 04.2024
High school diploma - High school diploma or GED
Ironwood High School