Calista Middaugh
Phoenix,Arizona
Summary
Results-driven professional with extensive experience at Gila River Healthcare, excelling in sterilization processes and compliance with healthcare regulations. Proven ability in data entry and artifact preservation, coupled with strong customer service skills. Adept at streamlining workflows and training staff to enhance operational efficiency and safety standards.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Laboratory Technician
Cultural Resource Management Program (CRMP)
Sacaton, Arizona
06.2025 - 05.2026
- Maintained accurate specimen logs through precise data entry and comprehensive documentation for tracking and reference
- Cleaned, processed, and preserved cultural artifacts using proper handling techniques to ensure integrity and longevity
- Entered and managed analytical data from research staff into internal databases for consistent access and analysis
Central Sterile Processing Technician
Gila River Healthcare
Laveen, Arizona
05.2024 - 06.2025
- Operated sterilization equipment for medical instruments and supplies, ensuring optimal sterilization and safety standards.
- Ensured compliance with safety regulations and quality standards consistently.
- Restocked clinic instrument carts organized and stored sterile supplies and maintained accurate records for efficient inventory management.
Central Sterile Department Courier
Gila River Healthcare
Phoenix, Arizona
12.2023 - 05.2024
- Delivered sterile instruments efficiently to designated locations, ensuring compliance with delivery schedules.
- Transported soiled instruments from multiple facilities, facilitating timely sterilization and maintaining workflow.
- Followed safety protocols when loading, unloading, driving, and delivering items.
Gate Agent
American Airlines
Phoenix, USA
01.2022 - 11.2023
- Coordinated aircraft departures and arrivals to maintain schedule integrity
- Facilitated timely departures by managing pre-flight procedures
- Streamlined passenger boarding and deplaning processes for improved efficiency
Customer Service
Amazon Pharmacy
, USA
09.2023 - 04.2023
- Provided customer support to resolve inquiries and enhance customer satisfaction
- Entered data accurately
Intern
The Heard Museum
Phoenix, USA
01.2022 - 11.2022
- Entered data into databases with high accuracy to ensure reliable information access
- Edited video footage to create polished final products that met project specifications
Gate Agent
Frontier Airlines
Phoenix, USA
02.2018 - 06.2019
- Provided customer service at Phoenix Sky Harbor International Airport, resolving issues and enhancing passenger experience
- Supervised shift of ticket and gate agents, ensuring smooth operations and exceptional service
- Cross-trained in ramp and ticket duties to enhance operational flexibility
Education
Bachelors - Museum Studies - Minor in Creative Writing
The Institute of American Indian Arts
Santa Fe, New Mexico05-2022
Certificate of Completion -
Betty H Fairfax High School
Laveen, Arizona05-2017
Skills
- Specimen processing
- Data entry
- Computerized tracking
- Specimen preservation
- Healthcare regulations
- Safety compliance
- Patient safety
- Workflow management
- Project management
- Resource management
- Strategic Planning
- Supervising Experience
- Healthcare regulations
- Strong work ethic
- Safety compliance
Languages
English
Languages
English
Professional
Certification
- CRCST - Central Sterile Processing Technician 2025 - IAHCSMM HSPA
- CPR Certification - American Red Cross - 2023
Timeline
Laboratory Technician
Cultural Resource Management Program (CRMP)
06.2025 - 05.2026
Central Sterile Processing Technician
Gila River Healthcare
05.2024 - 06.2025
Central Sterile Department Courier
Gila River Healthcare
12.2023 - 05.2024
Customer Service
Amazon Pharmacy
09.2023 - 04.2023
Gate Agent
American Airlines
01.2022 - 11.2023
Intern
The Heard Museum
01.2022 - 11.2022
Gate Agent
Frontier Airlines
02.2018 - 06.2019
Bachelors - Museum Studies - Minor in Creative Writing
The Institute of American Indian Arts
Certificate of Completion -
Betty H Fairfax High School