Calista Schoenewolf
Davidson,NC
Summary
Detail-focused professional with background as Food and Beverage Cashier. Possess relevant experience in handling cash transactions, order processing, and customer service within bustling hospitality environments. Display strong organizational skills, ability to handle high-pressure situations, and commitment to maintaining high standards of cleanliness and presentation. Past roles demonstrate knack for building rapport with diverse clientele leading to increased customer satisfaction levels. I work well independently and with others and work hard as well as challenge myself to be better everyday.
Overview
2
2
years of professional experience
Work History
Food and Beverage Cashier
Sea Girt Snack Bar
Sea Girt, New Jersey
06.2021 - 08.2023
- Stocked shelves with merchandise prior to opening store each day.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Maintained cleanliness of work area throughout shift.
- Organized promotional displays within store for maximum visibility and appeal.
- Prepared special orders for customers upon request in a timely manner.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Handled all cash transactions accurately according to established procedures.
- Operated the point of sale system to process payments from customers quickly and accurately.
- Balanced daily transactions against total sales receipts at end of shift for accuracy purposes.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Processed refunds and exchanges according to company policies while maintaining high customer satisfaction ratings.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
Education
Student -
William Amos Hough High School
Cornelius, NC06-2025
Skills
- Upselling strategies
- Food safety knowledge
- Menu familiarity
- Maintaining Composure
- Patience and Empathy
- Order Processing Efficiency
- Cleanliness and hygiene
- Basic Math Competency
- Professionalism and Courtesy
- Customer Service
- Customer Assistance
- Payment Processing
- Cash Handling
- Product Recommendations
- Inventory Stocking
- Drawer balancing
- Excellent Communication
- Honest and Dependable
- Team building
- Multitasking
- Time Management
- Cleaning and sanitizing
- Problem-solving aptitude
- Professionalism
- Effective customer upselling
- Adaptability and Flexibility
- Team Leadership
- Order Taking
Timeline
Food and Beverage Cashier
Sea Girt Snack Bar
06.2021 - 08.2023
Student -
William Amos Hough High School