Calista Wanke
West Bend,WI
Summary
Professional Profile: Home health consultant with a background in senior living administration. Passionate about growing client relationships, acquiring new accounts, and driving referral volume while delivering high quality care to patients.
Overview
7
7
years of professional experience
Work History
Home Health Care Consultant
Ascension at Home
2025.08 - Current
- Cultivated and managed relationships with healthcare providers to support patient census growth and referral generation.
- Effectively expanded admissions and referral budget performance to regularly exceed monthly targets.
- Marketed services to skilled rehab clinics and physician providers to address patient needs.
- Collaborated with interdisciplinary teams to ensure comprehensive patient assessments and effective service delivery.
- Implemented quality improvement initiatives that enhanced patient satisfaction and streamlined operational workflows.
- Analyzed patient data to identify trends, driving strategic recommendations for care enhancements and resource allocation.
- Served as a liaison between insurance companies, patients, and healthcare providers to facilitate proper coverage for necessary services.
Executive Director
Health Dimensions Group
2025.05 - 2025.08
- Ensured long-term sustainability through effective financial oversight.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Executive Director
Azura Memory Care
2023.01 - 2025.05
- Worked closely with organizational upper leadership to guide operational strategy.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Advocated for organization and company mission to raise awareness and support.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw additional homes during management transitions, as well as trained new Executive Directors for success.
Administrator in Training
Azura Memory Care
2022.08 - 2023.01
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Healthcare Consulting and Administrative Assistant
Office And Practice Solutions
2022.05 - 2022.08
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled social media postings to advertise products and generate site traffic.
Front of House Manager
Capri Senior Living
2019.12 - 2022.12
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Emphasized guest satisfaction during monthly resident meetings and focused on continuous improvement.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Created new hiring, training and promoting process to decrease turnover, while managing a staff of up to 10 employees.
Education
Master Of Science - Aging Studies-Long Term Care Administration
Eastern Illinois University
Charleston, IL05.2025
Bachelor Of Science - Healthcare Administration
University of Wisconsin - Milwaukee
Milwaukee, WI05.2023
Skills
- Strategic Account Planning
- Account Growth and Acquisition
- Wisconsin Assisted Living Administrator
- Standard Precautions Trainer
- First Aid/Fire Safety Trainer
- Senior Living Management
- Regulatory Compliance in DHS 83
- Budget Management
- Strong Interpersonal Skills
- Networking
Timeline
Home Health Care Consultant
Ascension at Home
2025.08 - Current
Executive Director
Health Dimensions Group
2025.05 - 2025.08
Executive Director
Azura Memory Care
2023.01 - 2025.05
Administrator in Training
Azura Memory Care
2022.08 - 2023.01
Healthcare Consulting and Administrative Assistant
Office And Practice Solutions
2022.05 - 2022.08
Front of House Manager
Capri Senior Living
2019.12 - 2022.12
Master Of Science - Aging Studies-Long Term Care Administration
Eastern Illinois University
Bachelor Of Science - Healthcare Administration
University of Wisconsin - Milwaukee