Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Caliyah D. Robertson

Baton Rouge,LA

Summary

Dynamic customer service professional with proven leadership at Walmart, achieving sales targets through effective team management. Skilled in conflict resolution and time management, I excel in enhancing operational efficiency and delivering exceptional customer experiences. Committed to fostering collaboration and driving results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Customer Service

Amazon
Baton Rouge, Louisiana
09.2024 - Current
  • Processing orders efficiently.
  • Providing excellent customer service.
  • Collaborating with team members to achieve goals.

Manager

Walmart
Baton Rouge, LA
04.2023 - 09.2024
  • Achieved sales targets and customer satisfaction goals through effective team leadership.
  • Managed daily operations, focusing on inventory management and customer service excellence.
  • Developed and implemented process improvements that enhanced overall operational efficiency.

Pickup and Delivery Associate

Walmart
08.2021 - 04.2023
  • Collaborated with team members to optimize delivery routes and schedules.
  • Resolved customer inquiries related to deliveries promptly and professionally.
  • Handled merchandise in accordance with product handling standards.

Customer Service

Home Depot
Baton Rouge, Louisiana
02.2021 - 08.2021
  • Greeted patrons and provided excellent customer service.
  • Provided friendly and courteous customer service.
  • Provided friendly and efficient customer service to customers.

Cashier

Dollar General
Baton Rouge, Louisiana
07.2020 - 01.2021
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Handled customer inquiries and resolved issues to maintain positive shopping experiences.
  • Collaborated with team members to maintain organized and stocked checkout area.

Education

High School Diploma -

Scotlandville Magnet High School
Baton Rouge, LA
12.2020

Skills

  • Time management
  • Communication
  • Leadership
  • Team collaboration
  • Conflict resolution
  • Customer service
  • Team management

Volunteer Experience

  • JROTC Leader, Scotlandville Magnet High School
  • Volunteer, Greater King David Baptist Church Senior Center
  • Volunteer, Greater King David Summer Enrichment Program
  • Volunteer, Fancy 5 Kitchen Catering LLC
  • Volunteer, Fancy 5 Kitchen Mobile Food Trailer

Timeline

Customer Service

Amazon
09.2024 - Current

Manager

Walmart
04.2023 - 09.2024

Pickup and Delivery Associate

Walmart
08.2021 - 04.2023

Customer Service

Home Depot
02.2021 - 08.2021

Cashier

Dollar General
07.2020 - 01.2021

High School Diploma -

Scotlandville Magnet High School

Similar Profiles

CREATE PROFILE