Callan Mckee
Spokane,WA
Summary
Experienced team leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Organized and hardworking with outstanding multitasking and problem-solving capabilities.
Overview
9
9
years of professional experience
Work History
Brand Representative
ThirdChannel
01.2023 - Current
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Educated customers on product features and answered questions regarding product use.
Licensed Claims Adjuster
Liberty Mutual
01.2020 - 07.2021
- Handles property-related insurance claims across the country
- Researched and negotiated contractor estimates for clients with empathy and urgency
- Evaluated insurance policies and analyzed damages to determine coverage.
Talent & Business Manager
Sephora
05.2014 - 01.2020
- Directly oversee recruiting and on-boarding and ongoing training and development for all leaders as well as associate team
- Drive sales on the sales floor through managing my people, coaching and celebrating behaviors that drive results
- Manage HR processes within the store such as verbal and written documentation as well as any sensitive HR subjects
- Drive key business and performance metrics through active coaching and ensuring product and key initiatives are updated
- Adept to a variety of business management tools and software for forecasting, scheduling, payroll and onboarding.
Skills
- Business Operations
- Retail Management
- Human Resources Operations
- Leadership Training and Development
Timeline
Brand Representative
ThirdChannel
01.2023 - Current
Licensed Claims Adjuster
Liberty Mutual
01.2020 - 07.2021
Talent & Business Manager
Sephora
05.2014 - 01.2020
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