Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calli Baldwin

Firestone,CO

Summary

Reliable and upbeat budtender// lead. successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Budtender/Shift Lead

Star Buds
- Current
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Managed efficient cash register operations.

Housekeeping

Hotel Boulderado
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Manager

Cheba Hut
09.2020 - 09.2022
  • Developed and maintained relationships with customers and suppliers through account development.
  • Defined clear targets and objectives and communicated to other team members.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches in a timely manner.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Fostered a positive work environment by motivating and supporting team members, leading to increased morale and lower staff turnover rates.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance.

Caregiver

Always Best Care Senior Services
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Assisted patients with self-administered medications.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Hostess/Busser/Cashier

Janie's Cafe
  • I greet customers, clean tables, get the customers drinks, and cash the customers out
  • Basically anything that needs to be done on the floor to help the servers.

Beer Garden Associate

Colorado National Speedway
  • Streamlined the ticket purchasing process for a smoother guest experience.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Improved overall ticket sales by staying informed about upcoming events and promoting them accordingly.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High school diploma -

Olde Columbine High School
06.2019

Skills

  • Babysitting
  • Bussing
  • Host/hostess experience
  • Cleaning
  • Food service
  • Pet sitting
  • Restaurant Experience
  • Food Preparation
  • Serving Experience
  • Training & development
  • Retail Sales
  • Cash Handling
  • Customer service
  • POS
  • Cashiering
  • Communication skills
  • Merchandising
  • Upselling
  • Metric
  • Cova
  • Shift Management
  • Cash handling
  • Sales
  • Basic math
  • Computer skills
  • Retail math
  • Retail sales
  • Team management
  • Windows
  • Microsoft Office
  • Google Suite
  • Microsoft Excel
  • Microsoft Outlook Calendar

Timeline

Manager

Cheba Hut
09.2020 - 09.2022

Budtender/Shift Lead

Star Buds
- Current

Housekeeping

Hotel Boulderado

Caregiver

Always Best Care Senior Services

Hostess/Busser/Cashier

Janie's Cafe

Beer Garden Associate

Colorado National Speedway

High school diploma -

Olde Columbine High School

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Calli Baldwin