Dedicated professional with strong project management and clear communication skills. Successfully enhanced customer experiences and guided peers in utilizing resources effectively.
Overview
3
3
years of professional experience
Work History
Ivy College of Business Peer Mentor
Iowa State University
Ames, IA
04.2026 - Current
Guided new students in effectively utilizing university resources and support services.
Shared practical strategies for managing school, work, and personal life to enhance student well-being. and strategies for balancing school, work, and personal life.
Partnered with peer mentoring program members to develop engaging strategies that increased interest and participation.
Shipt Shopper
Shipt
Lakeville, Minnesota
11.2024 - Current
Track progress of orders using the Shipt mobile app and other technology tools provided by the company.
Clarified order specifics and delivery instructions through communication with customers.
Responded to last-minute customer requests and inventory changes.
Retail Sales Associate
Pure Hockey
Burnsville, Minnesota
06.2023 - 01.2025
Greeted customers and assisted in locating requested items, contributing to improved customer satisfaction.
Educated customers on product features and benefits, enhancing their purchasing decisions.
Organized the sales floor and stockroom to streamline operations and enhance customer experience.
College of Arts and Sciences Peer Mentor at Marquette University College of Arts and SciencesCollege of Arts and Sciences Peer Mentor at Marquette University College of Arts and Sciences