Callie Cason
Hollywood,Florida
Summary
Dynamic Lead Pet Groomer with extensive experience at Scenthound, recognized for enhancing grooming techniques and fostering a positive team environment. Expert in animal handling and grooming best practices, I effectively trained staff, improved service quality, and ensured client satisfaction through problem-solving and a commitment to cleanliness and safety.
Overview
7
7
years of professional experience
Work History
Lead Pet Groomer
Scenthound
Pembroke Pines
08.2023 - 06.2026
- Assisted in on boarding and skill development planning for new team members.while providing hands on instruction and demonstrating best practice to build technical skills.
- Trained and mentored new groomers and grooming assistants on handling techniques, safety procedures, equpiment use, and customer service expectations.
- Evaulated staff performance and provided constructive feedback to improve grooming techniques and customern service skills.
- Fostered a postive, team oriented work environment focused on continuous learning and quality service.
- Performed full service grooming including bathing, deshedding, nail trim, ear cleaning, and breed specific trims.
- Performed full groom service.
Lead Groomer
Pet Supermarket
Davie, FL
01.2021 - 05.2023
- Supervised grooming team, ensuring high-quality pet services and customer satisfaction.
- Developed and implemented grooming techniques to enhance efficiency and safety standards.
- Trained new groomers on best practices for handling various breeds and styles.
- Maintained inventory of grooming supplies, optimizing stock
- Performed full service grooming.
Lead Groomer
Pet Supermarket
Miramar, FL
09.2019 - 11.2020
- Maintained cleanliness and organization of grooming tools and workstations to promote safety and efficiency.
- Provided high-quality grooming services for various dog breeds, ensuring client satisfaction.
- Trained and mentored new groomers and grooming assistants on handling techniques, safety procedures, equpiment use, and customer service expectations.
- Resolved client comcers professionsly while maintaining company standards.
- Performed full service grooming including bathing, deshedding, nail trim, ear cleaning, and breed specific trims.
Education
Certificate - Pet Grooming
Merryfield School of Pet Grooming
Fort Lauderdale, FL06-2019
High School Diploma - High School Administration
Love Outreach Christian Academy
Miramar, FL06-2007
Skills
- Patience with animals
- Grooming best practices
- Cleanliness and sanitation
- Animal handling expertise
- Safe drying techniques
- Animal behavior
Timeline
Lead Pet Groomer
Scenthound
08.2023 - 06.2026
Lead Groomer
Pet Supermarket
01.2021 - 05.2023
Lead Groomer
Pet Supermarket
09.2019 - 11.2020
Certificate - Pet Grooming
Merryfield School of Pet Grooming
High School Diploma - High School Administration
Love Outreach Christian Academy