Callie Coppage
Portland,OR
Summary
Dedicated and skilled professional committed to delivering outstanding client experiences. Demonstrated strong work ethic, independent business management skills and adaptability while embracing new challenges. Cultivated exceptional interpersonal skills and ability to master new techniques independently.
Overview
17
17
years of professional experience
Work History
Natural Hair Stylist
Independent Contractor/ Natural Crowns by Callie
Portland, Oregon
03.2021 - Current
- Consulted with clients to determine desired hairstyles and personal preferences.
- Consulted with clients to determine hairstyle preferences and requirements.
- Educated clients on proper home hair care maintenance techniques, including recommending products to clients based on their specific needs.
- Educated clients on hair care techniques and product recommendations.
- Executed various natural hair styles, including a variety of braids, locs and twists
- Built strong client relationships through personalized service and follow-ups.
- Maintained detailed client records to enhance client experience and foster retention.
- Managed appointment scheduling and client communications efficiently.
- Ensured cleanliness and organization of workstation and tools, adhering to state sanitation guidelines.
- Ensured availability of frequently used products by reordering supplies, including tracking inventory of those products.
- Adapted to new trends and techniques to enhance service offerings.
- Developed website and business pages across platforms (styleseat, booksy) to increase online visibility and client engagement.
Store Clerk
Made In Oregon
Portland, Oregon
04.2016 - 06.2016
- Assisted customers with product selection and inquiries.
- Organized store displays to enhance product visibility.
- Processed transactions accurately using point-of-sale systems.
- Handled product returns and exchanges efficiently.
- Ensured cleanliness and organization of sales floor areas.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Temp Office Support
Global Expeditors (via Express Temp Agency)
Portland, Oregon
05.2012 - 06.2012
- Executed daily operations with precision to maintain operational flow.
- Accurately input shipping data into the system for goods/pallets located in the onsite warehouse
- Collaborated with warehouse staff to resolve inventory discrepancies, ensuring accuracy in records.
- Discussed daily objectives with supervisor
Temp File Clerk
Oregon DHS (via STEP program)
Portland, Oregon
09.2009 - 10.2009
- Assisted in converting physical file system into an electronic database
- Supported office employees with clerical tasks such as assembling pamphlets, copying and filing records
- Answered phones and provided information while managing filing tasks at the secretary desk
- Filled in at secretary desk and assisted clients with inquiries during visits
- Achieved daily tasks with precision and punctuality
- Assisted staff with retrieving necessary files and documents promptly.
Education
GED
Portland, ORSome College (No Degree) - Pre-Nursing
Portland State University
Portland, ORSkills
- Client consultation
- Strong Customer Service Skills
- Strong Communication Skills
- Efficient Worker with the Ability to Follow Through Time Consuming Tasks and Assignments
- Detail-oriented learner
- File organization
- Data entry
- Inventory tracking
- Appointment scheduling
- Customer relationship management
- Record keeping
Timeline
Natural Hair Stylist
Independent Contractor/ Natural Crowns by Callie
03.2021 - Current
Store Clerk
Made In Oregon
04.2016 - 06.2016
Temp Office Support
Global Expeditors (via Express Temp Agency)
05.2012 - 06.2012
Temp File Clerk
Oregon DHS (via STEP program)
09.2009 - 10.2009
GED
Some College (No Degree) - Pre-Nursing
Portland State University