Callie Cox
Huntsville
Summary
Detail-oriented professional with expertise in customer service and teamwork. Proven ability to enhance patient experiences through effective communication and organization. Quick learner with a strong commitment to continuous improvement and a positive work environment.
Overview
7
7
years of professional experience
Work History
General Merchandiser
Target
Huntsville
11.2021 - Current
- Managed inventory levels and audits to ensure product availability and proper stock rotation.
- Executed visual merchandising strategies to improve product presentation and attract customers, setting up advertising signs and ticketing merchandise.
- Stocked shelves, racks, and bins with new or transferred merchandise. Inspected merchandise for wear or defects, removing damaged items.
- Recommended disposal of obsolete stock, ensuring timely removal of unsellable items from inventory.
- Assisted customers in locating products, answering inquiries and concerns, and provided information on promotions.
- Resolved any customer complaints or disputes regarding merchandise returns or refunds.
- Trained new staff on store policies, procedures, and customer service standards, including proper handling of merchandise and equipment.
- Ensured compliance with health codes, safety regulations, and other legal requirements.
- Read orders to obtain item numbers and located merchandise in bins or on shelves. Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packed products carefully into designated boxes to prevent damage during transport. into designated boxes, taking care to protect items from damage or shifting during transport.
- Safely operated forklift to move heavy merchandise to designated locations for inventory management. and pallet jack to transport heavy loads.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Remodel Team Lead
Target
Huntsville
02.2025 - 06.2025
- Led team in achieving daily operational goals and maintaining high service standards. Monitored team progress and enforced deadlines.
- Delegated daily tasks to team members according to individual skill set to optimize group productivity.
- Motivated staff through positive reinforcement techniques.
- Trained new employees on procedures, safety protocols, and store policies.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Maintained accurate records of employee attendance and task completion times.
- Resolved customer inquiries and issues swiftly to enhance shopping experience.
Total Store Sanitation Expert
HEB Grocery Store
Huntsville
04.2020 - 05.2021
- Maintained cleanliness and sanitation of departments, registers, carts, and aisles through regular disinfection and supply replenishment, supporting a safe shopping environment.
- Coordinated waste disposal processes to ensure compliance with company policies and regulations, promoting environmental responsibility.
- Adhered to safety protocols while managing hazardous materials. while handling hazardous materials and chemicals.
- Trained new employees on store policies and procedures, enhancing team readiness and operational consistency.
- Provided assistance to customers with product selections and inquiries. with product selections and inquiries.
Pricer
Goodwill Industries Of Houston
Huntsville
05.2019 - 04.2020
- Researched market values to adjust donation prices based on customer demand and competition, ensuring competitive pricing.
- Evaluated donations for damage or defects, pricing items according to store guidelines to maximize revenue.
- Trained new staff on pricing procedures, establishing best practices that enhanced team consistency.
Education
Dental Assisting - Dentistry
Huntsville Dental Assistant School
Huntsville, TX08-2026
Certification - CPR & First Aid
American Heart Association
Conroe, TX07-2026
High School Diploma -
Huntsville High School
Huntsville, TX06-2012
Skills
- Customer service
- Quick learner
- Dependability
- Communication skills
- Professionalism
- Time management
- Team adaptability
- Problem-solving
- Attention to detail
- CPR and first aid
- Dental assisting
- Team leadership
- Safety compliance
- Employee training
- Visual merchandising
- Stocking and replenishing
- Equipment operation
Timeline
Remodel Team Lead
Target
02.2025 - 06.2025
General Merchandiser
Target
11.2021 - Current
Total Store Sanitation Expert
HEB Grocery Store
04.2020 - 05.2021
Pricer
Goodwill Industries Of Houston
05.2019 - 04.2020
Dental Assisting - Dentistry
Huntsville Dental Assistant School
Certification - CPR & First Aid
American Heart Association
High School Diploma -
Huntsville High School