Reliable college student with experience working and connecting with others in a variety of customer service settings. Seeking to be a part of a collaborative team that works in a fun, hands-on, positive, fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member / Barista
Target
Minnetonka, MN
09.2021 - 12.2021
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared and served coffee, espresso drinks, blended coffees, and teas.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Operated cash registers to process customer payments.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Team Member
Fourteen Foods, Dairy Queen
Minnetonka, MN
11.2020 - 08.2021
Greeted customers and provided friendly customer service, and menu information.
Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, and sauces.
Cleaned, sanitized, and maintained work areas according to established protocols.
Prepared ice cream, drinks, food, and other special items to complete food orders.
Worked nights, weekends, and holidays.
Small Business Owner - Callie's Custom Cookies
Myself
Minnetonka , MN
10.2019 - 12.2021
Created my own cookie business from scratch
Communicated with all my customers to ensure the best possible experience.
Ensured all food safety regulations were followed when preparing, storing, and serving cookies.
Prepared fresh batches of cookies according to recipes and customer orders.
Answered phone calls, emails, text messages
Created a custom website and managed all social media/ marketing.
Education
Bachelor of Arts - Interior Design
University of Minnesota - Twin Cities
Minneapolis, MN
05-2028
High School Diploma -
Minnetonka Senior High School
Minnetonka, MN
06-2023
Skills
Compassionate
Team Player
Flexible
Detail Oriented
Effective communicator
Languages
Spanish
Professional
English
Native/ Bilingual
Certification
University of Minnesota, Duluth Dean's List (2023)
Vice President, Marketing and Customer Care at ApplianceSmart Contracting Inc.Vice President, Marketing and Customer Care at ApplianceSmart Contracting Inc.