Motivated sophomore at Radford University working toward a degree in Finance and Accounting with a 4.0 GPA and strong analytical skills. Microsoft and Excel-certified, detail-oriented, highly dependable, and committed to producing high-quality work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Employee
Poppy’s of Christiansburg
Christiansburg, VA
08.2022 - Current
Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
Operate POS systems to process payments accurately, and manage daily cash handling.
Train and mentor new employees on procedures, customer service, and efficiency standards.
Demonstrated leadership by organizing team tasks and supporting new staff development.
Support team workflow, and maintain an organized, efficient work environment.
Assisted customers with menu selections and provided exceptional service.
Ship to Home Employee
Belk
Christiansburg, VA
11.2023 - 12.2024
Trained in Manhattan System to efficiently pick, pack, and ship orders.
Managed BOPIS, Curbside Pickup, and inventory responsibilities.
Diagnosed and resolved order discrepancies through analytical problem-solving.
Maintained accuracy and speed in a high-volume retail environment.
Collaborated with team members to meet tight deadlines and exceed productivity targets.
Education
Bachelor of Business Administration - Finance
Radford University
Radford, VA
05.2028
High School -
Auburn High School
Riner, VA
05.2025
Skills
Microsoft Office certified (Word, Excel, PowerPoint, Outlook)