Committed, passionate, and motivated job seeker with strong interpersonal and communication skills eager to secure a sales position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Operations Manager
NaturoMedica
09.2021 - Current
Oversaw the supplement dispensary including completing weekly ordering, inventory management, product research, and product education amongst the staff and providers.
Created private label brand whilst increasing revenue in the dispensary.
Monitored the e-commerce website including website operations, customer relations, and order fulfillment.
Fostered vendor relationships with all supplement sales representatives.
Implemented a new point-of-sale system with accompanying accounting and e-commerce integrations.
Analyzed data from various sources to identify areas of improvement in service delivery or operational processes within the clinic setting.
Managed all hiring and staffing and cultivated a strong, positive team morale.
Maintained an on-call schedule answering doctor and staff questions and responding urgent needs.
Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Developed and implemented staff training programs for improved skillsets and increased employee retention rates.
Participated in marketing initiatives.
Gained extensive knowledge in data entry, analysis and reporting.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Applied effective time management techniques to meet tight deadlines.
Oversaw facility maintenance to ensure a clean, safe, and welcoming environment for patients and employees alike.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Registered Dietitian Nutritionist
Persona Nutrition
06.2020 - 08.2021
Educated customers on the importance of proper nutrition and supplementation, leading to returns on subscription sales.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Participated in research and development of new products.
Educated team members about supplement ingredients and the latest nutrition research.
Developed copy for supplement labels and product descriptions.
Influenced positive behavioral change among clients by providing motivational counseling sessions focused on goal-setting, problem-solving, and selfmonitoring.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Promptly responded to inquiries and requests from prospective customers.
Maintained up-to-date knowledge of product and service changes.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales Associate
Orangetheory Fitness
05.2019 - 06.2020
Ensured customer satisfaction and sold memberships in a commission-based environment
Demonstrated fitness knowledge and how it pertains to the Orangetheory Fitness business model