Working with customers and co-workers to provide a highly satisfied shopping experience, resolving customer complaints, and contributing to a professional and healthy work environment
Overview
5
5
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
CNA
Heritage Woods of Minooka
Minooka, IL
05.2025 - Current
Ensured prompt response to call lights, addressing resident needs in a timely manner.
Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
Retail Associate
Marshalls
Shorewood, IL
08.2024 - 07.2025
Delivered exceptional customer service to enhance shopping experience and build customer loyalty.
Managed inventory levels, ensuring product availability while minimizing stock discrepancies.
Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures.
Assisted in visual merchandising efforts to create engaging and appealing product displays.
CNA, Float Pool
St. Joesph Medical Center
Joliet, IL
02.2024 - 08.2024
Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
Monitored vital signs and reported changes to the healthcare team for timely interventions
Merchandise Associate
Marshalls LLC
Shorewood, Illinois
03.2021 - 02.2024
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Boosted sales performance through effective merchandising strategies and visually appealing displays.
Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
Collaborated with store management to develop strategic plans for merchandise placement and promotion.