Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Callie Kranz

Shorewood,IL

Summary

Working with customers and co-workers to provide a highly satisfied shopping experience, resolving customer complaints, and contributing to a professional and healthy work environment

Overview

5
5
years of professional experience
1
1
Certification
2
2
years of post-secondary education

Work History

CNA

Heritage Woods of Minooka
Minooka, IL
05.2025 - Current
  • Ensured prompt response to call lights, addressing resident needs in a timely manner.
  • Provided compassionate care to residents, ensuring comfort and dignity during daily activities.

Retail Associate

Marshalls
Shorewood, IL
08.2024 - 07.2025
  • Delivered exceptional customer service to enhance shopping experience and build customer loyalty.
  • Managed inventory levels, ensuring product availability while minimizing stock discrepancies.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures.
  • Assisted in visual merchandising efforts to create engaging and appealing product displays.

CNA, Float Pool

St. Joesph Medical Center
Joliet, IL
02.2024 - 08.2024
  • Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
  • Monitored vital signs and reported changes to the healthcare team for timely interventions

Merchandise Associate

Marshalls LLC
Shorewood, Illinois
03.2021 - 02.2024
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Collaborated with store management to develop strategic plans for merchandise placement and promotion.

Education

Associate of Arts -

Joliet Junior College
Joliet, Illinois
08.2023 - 05.2025

CNA Certification -

Joliet Junior College
Joliet, Illinois
12.2023

High School Diploma -

Joliet West High School
Joliet, Illinois
05.2023

Bachelor of Arts - Psychology

Southern Illinois University, Carbondale
Carbondale, IL
08.2025 - Current

Skills

  • Vital Signs
  • Direct Patient Care
  • Handwashing
  • Compliance with HIPAA

Certification

  • Illinois Certified Nursing Assistant (12/19/23)
  • American Heart Association CPR/BLS (5/25)

References

Available upon request

Timeline

Bachelor of Arts - Psychology

Southern Illinois University, Carbondale
08.2025 - Current

CNA

Heritage Woods of Minooka
05.2025 - Current

Retail Associate

Marshalls
08.2024 - 07.2025

CNA, Float Pool

St. Joesph Medical Center
02.2024 - 08.2024

Associate of Arts -

Joliet Junior College
08.2023 - 05.2025

Merchandise Associate

Marshalls LLC
03.2021 - 02.2024

CNA Certification -

Joliet Junior College

High School Diploma -

Joliet West High School
Callie Kranz