Hi, I’m
Callie Tippen
Sibley,Louisiana
Summary
•Game Masters handle needs of up to 12 players simultaneously. Talents include planning, setting up and breaking down games. Accurate money handling and good understanding of security procedures. Well-organized, highly motivated and diligent about keeping areas clean and ready. Strong conflict resolution, time management and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
•Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
years of professional experience
Work History
Escape SBCBossier City, LA
Game Master
12.2021 - Current
Job overview
- Explained company policies, game rules and safety requirements.
- Watched guests closely to maintain current understanding of gameplay.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
- Planned and set up games with specific subject matter and stories.
Texas RoadhouseBossier City, LA
Hostess
07.2020 - 07.2021
Job overview
- Answered customer questions about hours, seating, and menu information.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took call-aheads and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Lakeside Junior-Senior High SchoolSibley, LA
High School Diploma
06.2022
University Overview
- Member of National Honor Society
- Member of Future Business Leaders of America
- Received FBLA scholarship
Skills
- Maintaining Clean Work Areas
- Critical Thinking
- Active Listening
- Complex Problem-Solving
- Minor Repairs
- Phone Inquiries
- Menu Memorization
- To-Go Order Preparation
- Microsoft Word
Timeline
Game Master
Escape SBC
12.2021 - Current
Hostess
Texas Roadhouse
07.2020 - 07.2021
Lakeside Junior-Senior High School
High School Diploma
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