Summary
Overview
Work History
Education
Skills
Running
Languages
Timeline
Generic
Zaid Shawakfeh

Zaid Shawakfeh

Jordan,Amman

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Energetic and outgoing Gaming Attendant promotes fun and excitement for customers by running transactions and assisting with arcade games, laser tag and other attractions. Operates games and provides exemplary guest service by making change, answering questions and executing prize redemption. Demonstrated cash handling proficiency and consistently maintains compliance and responsible gaming practices.

Overview

4
4
years of professional experience

Work History

Game Operator

HB Leisure
06.2023 - 10.2023
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Improved my communication skills , sales and selling with deals, solving problems and last but not the least improved my English language
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines and out-of-order games to supervisor.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • Answered guest questions to provide fun game experience.
  • Explained and demonstrated games and attractions to assist guests.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Delivered information and details of interest about facility to visitors.
  • Set up promotional displays and equipment for special events and activities.

Volunteer

Children's Museum In Jordan
09.2021 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Volunteering in Special Event

Run Jordan
04.2021 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Generated ideas to enhance and expand current event offerings.
  • Coordinated with sales and marketing teams to publicize and promote events.

Volunteer

GJU COMMUNITY SERVICE CLUB
09.2022 - Current

Serves all sectors of society in need of material and moral donations,and it organizes fundraising events.

Small Business Owner

THRIFTEDSTYLE.JO
04.2020 - Current

In 2020, I opened my own small business with a
family member where we sold our own clothes. And went to an event known as DozMart and sold our clothes.

Education

Bachelor of Applied Science in Information Technology - Computer Engineering

German Jordanian University
Madaba
06.2026

Skills

  • Customer Satisfaction
  • Event Planning
  • Verbal and Written Communication
  • Public Speaking
  • Billing and Payment Processing
  • Credit Card Transaction Processing
  • Maintaining Clean Work Areas
  • Customer Needs Assessments
  • Critical Thinking
  • Cost Control
  • Store Opening and Closing
  • Learning Strategies

Running

 

Participate in many tournaments and win as Teams in the first places in  

King Abdullah II Sports Award and in run jordan

Languages

German
Limited Working
English
Full Professional

Timeline

Game Operator

HB Leisure
06.2023 - 10.2023

Volunteer

GJU COMMUNITY SERVICE CLUB
09.2022 - Current

Volunteer

Children's Museum In Jordan
09.2021 - Current

Volunteering in Special Event

Run Jordan
04.2021 - Current

Small Business Owner

THRIFTEDSTYLE.JO
04.2020 - Current

Bachelor of Applied Science in Information Technology - Computer Engineering

German Jordanian University
Zaid Shawakfeh