Hands-on Gaming operator experienced creating customer-oriented fun environments to promote gaming activities. Passionate about guest service and hospitality. Maximized potential through gaming operation and outstanding customer service.
Overview
4
4
years of professional experience
Work History
Game Operator
Game On Party
Cary, NC
08.2021 - Current
Wiped down and cleaned seats, controllers and game stations to comply with sanitation requirements.
Communicated proactively with guests to troubleshoot problems and provide guidance.
Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Constituent Services Representative
Governor's Office
Raleigh, NC
07.2019 - 04.2020
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Handled over 50 calls a day from concerned constituents of North Carolina.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Housekeeper
Governor's Mansion
Raleigh, NC
04.2016 - 05.2018
Disinfected and mopped bathrooms to keep sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Vacuumed rugs and carpeted areas in offices and private quarters.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Assisted with events held at the Governor's Mansion on the first floor.
Education
Associates in Office Administrations - Secretarial Studies And Office Administration
Wake Technical Community College
Raleigh, NC
12.2023
Skills
Customer Needs Assessments
Critical Thinking
Social Interaction
Customer Engagement
Efficient Service
Inventory Records
Client Relationships
Proactive Communication
Administrative Support
Timeline
Game Operator
Game On Party
08.2021 - Current
Constituent Services Representative
Governor's Office
07.2019 - 04.2020
Housekeeper
Governor's Mansion
04.2016 - 05.2018
Associates in Office Administrations - Secretarial Studies And Office Administration