Sarahann Peters
Winter Haven,FL
Summary
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
16
16
years of professional experience
Work History
Game Operator
LEGOLAND Florida
Winter Haven, FL
11.2022 - Current
- Supervised employees engaged in setting up, running, and cleaning up after gaming activities.
- Recorded detailed reports about daily operations for review by management staff.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Cashier
Tropical Smoothie Cafe
03.2021 - 02.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Accounts Receivable Clerk
Com-Data Antigua
07.2017 - 01.2019
- Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
- Maintained detailed records of all accounts receivable transactions.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Direct Support Professional
DAB supported living
Auburndale, Florida
05.2013 - 03.2017
- Drove clients to doctors' appointments and social outings.
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
CNA
Grace Health Care
01.2009 - 02.2013
- Administered medications under supervision of a licensed nurse.
- Answered patient call signals and signal lights to determine patients' needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education
CNA - CNA
Luster All Training Center
Bartow, FL05-2009
High School Diploma -
Homestead Sr. High
Homestead, FL06-2006
Skills
- Cross-functional coordination
- Game rules
- Empathy and patience
- Gaming machine maintenance
- First aid training
- Patience and empathy
- Quick decision making
- Strong work ethic
- Cash handling proficiency
- Flexibility
- CPR certified
- Customer service
- Data entry
- Time management
- Entertainment Skills
- Communication skills
- Problem-solving abilities
- Organizational skills
- Multitasking capacity
- Conflict resolution
- Multitasking
- Customer assistance
- Teamwork and collaboration
- ADL's
- Transfer
- Feeding
- Showers
- Medication reminder
Timeline
Game Operator
LEGOLAND Florida
11.2022 - Current
Cashier
Tropical Smoothie Cafe
03.2021 - 02.2022
Accounts Receivable Clerk
Com-Data Antigua
07.2017 - 01.2019
Direct Support Professional
DAB supported living
05.2013 - 03.2017
CNA
Grace Health Care
01.2009 - 02.2013
CNA - CNA
Luster All Training Center
High School Diploma -
Homestead Sr. High