Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maureen Marcel

Brooklyn

Summary

Dynamic Game Operator at HB Leisure with a strong work ethic and exceptional customer service skills. Enhanced player engagement through effective communication and active listening, ensuring a safe and enjoyable gaming environment. Proven reliability in cash handling and maintenance, contributing to increased customer satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work History

Game Operator

HB Leisure
07.2024 - Current
  • Monitored gaming equipment to ensure optimal functionality and compliance with safety standards.
  • Assisted players with game rules and procedures, enhancing customer experience.
  • Conducted regular inspections of gaming machines for maintenance and troubleshooting issues.
  • Managed cash handling processes, ensuring accuracy during transactions.
  • Provided support during special events, contributing to increased player engagement.
  • Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
  • Increased customer satisfaction by providing timely and professional assistance to players.

Education

Bachelor of Arts -

Long Island University
Brooklyn, NY
05-2028

Skills

  • Empathy and patience
  • Cross-functional coordination
  • Strong work ethic
  • Positive attitude
  • Teamwork
  • Customer service

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Game Operator

HB Leisure
07.2024 - Current

Bachelor of Arts -

Long Island University

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