Callie Van Hoe

• Coordinated patient intake processes, ensuring smooth transitions into treatment programs.
• Assisted with scheduling appointments and managing calendars for clinical staff.
• Responded to inquiries from patients and families, providing accurate information on services.
• Maintained organized filing systems for confidential patient records and documentation.
• Supported administrative functions by preparing reports and documents for team meetings.
• Utilized electronic health record (EHR) systems to update patient information efficiently.

• Utilized handheld scanners to track inventory and ensure proper order fulfillment.
• Packaged customer orders accurately and efficiently for timely shipment.
• Maintained cleanliness and organization of packing stations to enhance workflow efficiency.
• Collaborated with team members to meet daily packing quotas consistently.
• Assisted in training new staff on packing procedures and best practices.

• Managed multiple tables efficiently, optimizing service flow during peak hours.
• Provided exceptional customer service, ensuring guest satisfaction and loyalty.
• Trained new staff on menu knowledge and operational procedures to enhance team performance.
• Collaborated with kitchen staff to ensure timely food preparation and delivery accuracy.
• Addressed guest concerns promptly, fostering a welcoming atmosphere for all patrons.
• Assisted in inventory management, contributing to effective stock control and waste reduction.

Harmony Nursing Home | Davenport, IA
Nursing Student | Long-Term Care Clinical

• Provided supervised direct patient care and practiced foundational nursing skills.
• Obtained vital signs and blood glucose readings and communicated observations to nursing staff.
• Assisted with ADLs including hygiene, dressing, toileting, feeding, ambulation, and positioning.
• Maintained patient safety, comfort, cleanliness, and dignity while providing care.
• Observed patients for changes in condition and appropriately reported concerns.