Miranda Powell
HCA CAPITAL FLORIDA HOSPITAL
Tallahassee,FL
1
Certification
18
years of professional experience
Work History
Lead Patient Care Technician
3 Years 7 Months- Provided basic health care and support to patients during their stay in a medical facility. Main duties included sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs like feeding and grooming.
- Supervised patient care team, ensuring adherence to protocols and quality standards.
- Trained and mentored junior technicians on best practices and patient handling techniques.
- Coordinated patient schedules, optimizing workflow and reducing wait times.
Ambassador
2 Months- Learned dietary practices through hands-on training with experienced staff.
- Prepared menu items, ensuring presentation and preparation met established standards and policies.
- Developed and maintained inventory of food and supplies to ensure operational efficiency.
- Maintain cleanliness of kitchen area and all equipment and serving utensils.
- Documented hazardous conditions and equipment issues to maintain safety standards.
- Recognize, comply, and promote all rules regarding the individuals’ rights.
Sales Associate
3 Months- Greeted customers upon entry as they enter the store, Promoted sales and featured items to enhance customer engagement, Maintained organized stock displays to ensure product accessibility, keeping stored well maintained
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained new associates on sales techniques and company policies to promote team efficiency.
Shift Manager
3 Months- Received customer orders and prepared food to meet quality standards.
- Checking the temperature of the food to ensure safety.
- Administering cash positions and dealing with bank deposits.
- Informed employees of new advancements to enhance service delivery.
- Procured inventory supplies from vendors to maintain stock levels and keeping low labor costs.
Shift Manager
2 Months- Took customer orders and prepared food to meet specific requests.
- Getting orders from customers and preparing food accordingly.
- Making sure that all employees are aware of new advancements.
- Ensured employee awareness of new advancements through regular training sessions. that all employees are aware of new advancements.
Breakfast Attendant
10 Months- I prepared and cooked breakfast items, greeted all guests as they were entering the breakfast area, kept all breakfast items stocked and fresh. Ordered food items biweekly to maintain inventory levels and variety.
- Prepared and presented breakfast items, ensuring freshness and quality standards met.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted guests with dietary restrictions, providing tailored meal options and recommendations.
Laundry Attendant
1 Month- Provided laundry assistance to customers, ensuring satisfaction. Washed and folded customer orders, maintaining quality standards.
- Operated laundry equipment, ensuring optimal performance and adherence to safety protocols.
- Sorted, washed, dried, and folded linens and garments with attention to fabric care instructions.
- Maintained cleanliness of work area and equipment to uphold hygiene standards.
Cashier/Customer Service
1 Year 1 Month- Greeted customers upon entry into the store as they enter the store. Promoted sales and highlighted featured items, enhancing customer engagement, Maintained organized and fully stocked displays, ensuring product availability
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer with accuracy, ensuring balanced registers at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Breakfast Attendant/Housekeeper/Houseman
1 Year 2 Months- While working as breakfast attendant greet each guest as they're entering the breakfast area, keeping all breakfast items stocked and fresh, tables clean and neat, making each guest feel as if they were home.
- Cleaned counters and tables, swept and mopped the breakfast area after service.
Cashier/Customer Service
2 Months- Engaged customers to enhance their shopping experience as they enter the store, Promoted sales and featured items to increase customer engagement, Maintained organized and well-stocked displays to ensure product availability
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support to improve satisfaction.
Breakfast Attendant
3 Months- Prepared breakfast for hotel guestss in a timely manner for hotel guest, keep buffet stocked and cleaned
- Managed breakfast preparation and presentation, ensuring high quality and adherence to brand standards.
- Coordinated inventory control for food supplies, minimizing waste and ensuring freshness.
- Trained new staff on service protocols and food safety regulations, enhancing team performance.
Breakfast Attendant
11 Months- I prepared and cooked breakfast items, greeted all guests as they entered the breakfast area, kept all breakfast items stocked and fresh. Developed weekly menu and ordered food items biweekly to maintain inventory.
- Prepared and presented breakfast items to ensure high-quality guest experience.
- Maintained cleanliness and organization of dining area, contributing to positive guest satisfaction.
- Assisted guests with dietary restrictions, providing tailored meal options to enhance their stay.
Customer Service Representative
1 Month- Assisting customers with any questions they have about their current insurance policy
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed complex service issues, collaborating with cross-functional teams to find solutions.
- Trained new staff on company policies, procedures, and customer engagement techniques.
Server/Hostess
2 Months- Served residents breakfast, lunch, and dinner in restaurant-style setting, enhancing dining experience and promoting community engagement
Human Service Assistant
3 Years 9 Months- Assisted male residents with everyday needs, engaged in activities like playing video games and cards.
- Assisted individuals with disabilities in daily living activities, promoting independence and self-sufficiency.
- Developed individualized care plans in collaboration with multidisciplinary teams to enhance service delivery.
- Monitored client progress and provided ongoing support, ensuring adherence to established goals and objectives.
Education
No Degree - Phlebotomy
Diploma - General Studies
Upper secondary education
Trade school
Phlebotomy
Certificate
Education
High school diploma or GED
Skills
Direct support
Cleaning Experience
Dedication
Experience working with individuals with neurological conditions
Acute care
Bed linen changing
Microsoft Publisher
Geriatrics
Host/Hostess
Relationship building
Direct client contact
Working with geriatric patients
Meal Preparation
Grocery store
Documentation review
Computer skills
Office phone management
Community care (work setting)
Housekeeping assistance
Teamwork
Crew Member
Integrity
PCA
Laundry
Patient interaction
Document management systems
Caregiving
Swimming
Client inquiry handling
Home health
Food Safety
Guest Services
Organizational skills
Strategic goal setting
Vital signs
Cooking
Care plans
Home care
Patient care
Serving Experience
Medical emergency response
Telephone systems
Behavior management
Multi-line phone systems
Senior care
Toileting assistance
Adaptability
Safe patient lifting practices
Oral hygiene assistance
Customer support
End-of-life care
Kitchen Experience
Coffee Experience
Food Service
Microsoft Excel
Food Preparation
Developmental Disabilities Experience
Documentation Handling
Assisting with ADLs
Retail Sales
Heavy lifting
Patient personal care assistance
Attention to detail
Customer communication
Developmental disability care assistance
Face-to-face communication
Assisted living
Sales
Adult care assistance
Cash Handling
Computer operation
Managing patient records
Terminally ill patients
Upselling
Infectious disease care
Bathing assistance
Patient monitoring
Patient observation
HIPAA
Writing skills
First aid
Safe environment creation
Professionalism
Typing
Food Handling
Microsoft Word
Restaurant Experience
Dressing assistance
Resident conversation engagement
Customer service
Communication skills
Vital signs monitoring
HIPAA compliance
Mobility assistance
Basic life support
CPR certification
Team collaboration
Active listening
Compassionate care
Patient education
Adaptable
Infection control standards
Sterilization techniques
Emotional support
Feeding assistance
Safety protocols
Patient positioning
Specimen collection
Infection control
Patient services
Professional bedside manner
Patient advocacy
ADL support
Blood glucose monitoring
Infection prevention
Emergency response
Health monitoring
Clinical training
Medical equipment operation
Hospice and palliative care
Information protection
Physical therapy support
Healthy meal preparation
Mobility assistance aptitude
Patient assistance
Monitoring patient conditions
Body mechanics knowledge
Acute and rehabilitative care
Restocking supplies
Basic nursing care
Feeding assistance specialist
Patient hygiene management
Vitals documentation
Strong work ethic
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Direct patient care
Effective communication
Patient safety
Adaptability and flexibility
Punctual and dependable
Decision-making
Self-driven and motivated
Certified in CPR/AED
Equipment safety
Recordkeeping and documentation
Patient assessments
Team building
Task prioritization
Quality control procedures
Patient care coordination
Self motivation
Documentation
Analytical thinking
Interpersonal skills
CPR/AED
Health promotion
Certification
- Driver's License
- BLS Certification
- Certified Phlebotomy Technician
- ServSafe
- First Aid Certification
- CPR Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Lead Patient Care Technician
HCA CAPITAL FLORIDA HOSPITAL
01.2023 - CurrentRead More
Ambassador
HCA Florida Capital Hospital
11.2022 - 01.2023Read More
Sales Associate
ExxonMobil
08.2022 - 11.2022Read More
Shift Manager
McDonald's
05.2022 - 08.2022Read More
Shift Manager
Hardee's
03.2022 - 05.2022Read More
Laundry Attendant
Blair Stone Laundry and Fold
10.2019 - 11.2019Read More
Breakfast Attendant
Courtyard by Marriott
05.2019 - 03.2020Read More
Cashier/Customer Service
Circle K
08.2018 - 09.2019Read More
Cashier/Customer Service
Sun Stop
08.2018 - 10.2018Read More
Breakfast Attendant
Country Inns & Suites
05.2018 - 08.2018Read More
Breakfast Attendant/Housekeeper/Houseman
Fairfield Inn & Suites
03.2018 - 05.2019Read More
Breakfast Attendant
Hamton Inn & Suites
02.2016 - 01.2017Read More
Customer Service Representative
General Dynamics
08.2015 - 09.2015Read More
Server/Hostess
cherry Laurel Retirement Community
03.2015 - 05.2015Read More
Human Service Assistant
Agency for Persons with Disabilities
04.2008 - 01.2012Read More
Education
Read More
Phlebotomy
Read More
Trade school
Read More
Upper secondary education
Read More
Lively Technical Center
No Degree from Phlebotomy
Read More
Western Hills High School
Diploma from General Studies
Read More