Tania Walker
Troy
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Samaritan Hospital
Troy, NY
02.2026 - Current
- Provided direct patient care, assisting with daily living activities and improving comfort levels.
- Monitored vital signs, accurately documenting changes and reporting to nursing staff for timely interventions.
- Assisted in the implementation of patient care plans, ensuring compliance with established protocols and procedures.
- Advocated for patients' needs by facilitating communication between patients, families, and healthcare providers to enhance care continuity.
Direct Support Professional
The ARC of Rensselaer County
Troy, NY
03.2025 - 05.2025
- SCIP training
- Med Course
- Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
Guest Service Agent
Great Wolf Lodge
Charlotte, NC
04.2021 - 05.2024
- At Great Wolf Lodge I was a guest service agent. I do work at the front desk checking in guest and helping them with any concerns they may have. I also answer phones and speak with guest about past or upcoming stays and about bill concerns or incident concerns. Keeping track of room inventory and desk inventory.
Medical Receptionist
Atrium Health
Charlotte, NC
08.2019 - 04.2021
- Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
- Verified patient insurance information and collected co-pays and payments for services rendered
Education
High school diploma -
West Charlotte High School
Charlotte, NC06-2019
Skills
- Direct support
- Medical terminology
- Customer service
- Problem-solving
Certification
- Driver's License
- First Aid Certification
- Microsoft Certified
Timeline
Patient Care Technician
Samaritan Hospital
02.2026 - Current
Direct Support Professional
The ARC of Rensselaer County
03.2025 - 05.2025
Guest Service Agent
Great Wolf Lodge
04.2021 - 05.2024
Medical Receptionist
Atrium Health
08.2019 - 04.2021
High school diploma -
West Charlotte High School