Front Desk Attendant
Appalachian State University Recreation
09.2025 - Current
- Utilized software systems for registration and payments, ensuring accuracy in transactions and reporting.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Managed phone lines effectively, directing calls to appropriate departments while maintaining excellent customer service standards.