Callista Iceson
310 Prospect Ave Hackensack,NJ
Summary
A challenging position at a growth-oriented firm, which will allow me to both further utilize my skills and acquire new abilities to grow within the organization. I pride myself on being a solution-oriented, self-starter, career minded person whose capability corresponds with my willingness to learn and to teach. If you are interested in finding an individual with these characteristics, that person is me. Thank You for considering me and reviewing my resume. ANXIOUS to meet with you you all to discuss how I can best fit the needs of your company.
Overview
26
26
years of professional experience
Work History
Managing Director
Ice Executive Cleaning Services
02.2022 - 11.2022
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Provided documentation of processes to comply with regulations and company policies.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
On-Site Property Manager
Non Profit Organization
02.2017 - 07.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Childcare Director
Young Scholars Family
01.2016 - 07.2019
- With valid experience in providing safe stimulating environments for young children
- Conducted individual and group activities to encourage learning and develop social interaction skills
- Prepared and served children's meals
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
Property Manager/Adult Care/SRO
Heritage Health and Housing, Inc
01.2010 - 01.2016
- Helping clients create active schedule’s to stay drug free
- Providing support and assisting in job placement
- Responsible for completing building inventory
- Perform building inspections of the units, buildings, and apartments
- Complete and process work orders, and in and out going mail
- Create and maintain tenant profiles
- Perform all clerical duties, such as; answering phones, filing, and faxing
- Compose leases for tenants and building owners
- Providing emotional support; and other various duties
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Resident Counselor/MICA/SRO/CAMI
Heritage Health and Housing, Inc. MICA
01.2004 - 01.2009
- Assisted mentally ill patients who were battling chemical and substance addiction
- Monitored client’s medication intake
- Informed clients about their diseases / addictions; educated them about their diagnosis, symptoms, and effects of the medications and what to expect with their sickness
- Formed and oversaw various groups to assist them in learning about health, medication, and hygiene
- Enforced the maintenance of sobriety levels; monitored daily client chores; served meals
- Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
- Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.
Administrative Manager
Sunshine General Contracting
01.2002 - 01.2005
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Assigned tasks and directed team of office clerks.
Head Cashier
Duane Reade Pharmacy
01.2002 - 01.2004
- Serviced customers accurately and efficiently
- Provides outstanding customer service
- Prepared employee time schedules
Assistant Booking Agent
Lasha Starr Rosa Entertainment
01.2002 - 01.2003
- Booking talent for various sites such as movies, Videos, and magazines
- Also maintained ledger records
- Responsible for performing all office duties, Meeting and Greeting all clients; answering phones, maintaining all client records,
- And clerical responsibilities.
Assistant / Receptionist
Thomas Associates Tax Preparation Services
03.2000 - 04.2002
- Executed all clients files, in making sure all personal data is kept up to date.
- Performed all clerical duties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
High School Diploma -
Delaware State University
Dover, DESkills
- Professionalism and strong work ethic
- Oral and written communications skills
- Teamwork and collaboration
- Excellent with kids and young adults
- Leadership
- Critical thinker and problem solving
- Works well and professional in all environments and situations
- Excellent negotiator
- Experience with Public speaking
- Staff Management
Sports, Outdoor Activities & Learning New things!
I love outdoor activities and all sports. You name it I play it. Also music has always been one of my favorite hobbies to work with.
Sports, Outdoor Activities & Music MGT
I love sports, I was picked best athlete in my high school for all 4 years, I love outdoor activities and believe that the body should be physically challenged just as well as mentally. Music mgt is one of my hobbies. I always loved especially going to a highly gifted musical High school which is Known as the Boys Choir Of Harlem. Which was changed to Choir Academy Of Harlem, it was an experience in my life that I will never for get and always love. We sang with many celebrity's like Michael Jackson, Lena Horne, Queen Latifah, Michael Bolton and Hilary Clinton and so much more. Today I have worked with different under ground artist, love &hip hop artist and rap mc,s. Getting studio. time, shows and recreating formula's for videos. Woking on different Pod Casts and specking at music listening party's to advocate for different upcoming artist and express different things of that nature.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Attract what you expect, reflect what you desire, become what you respect, Mirror what you admire.
No matter the situation never let your emotions over power your intelligence.
Anonymous/Queen
Timeline
Managing Director
Ice Executive Cleaning Services
02.2022 - 11.2022
On-Site Property Manager
Non Profit Organization
02.2017 - 07.2019
Childcare Director
Young Scholars Family
01.2016 - 07.2019
Property Manager/Adult Care/SRO
Heritage Health and Housing, Inc
01.2010 - 01.2016
Resident Counselor/MICA/SRO/CAMI
Heritage Health and Housing, Inc. MICA
01.2004 - 01.2009
Administrative Manager
Sunshine General Contracting
01.2002 - 01.2005
Head Cashier
Duane Reade Pharmacy
01.2002 - 01.2004
Assistant Booking Agent
Lasha Starr Rosa Entertainment
01.2002 - 01.2003
Assistant / Receptionist
Thomas Associates Tax Preparation Services
03.2000 - 04.2002
High School Diploma -
Delaware State University
Similar Profiles
Ryan StauderRyan Stauder
Sales Associate at Executive Cleaning Services INCSales Associate at Executive Cleaning Services INC
Jacqueline WrightJacqueline Wright
Cleaning Contractor at American Executive CleaningCleaning Contractor at American Executive Cleaning
Ceyon McLeodCeyon McLeod
Light Duty Cleaner at Executive Cleaning SvcsLight Duty Cleaner at Executive Cleaning Svcs