Summary
Overview
Work History
Education
Skills
Closing Statement
Timeline
CustomerServiceRepresentative
William Critz

William Critz

Cleveland,TN

Summary

I am an efficient college student (3.2 GPA, Bachelor of Business Administration) currently attending Lee University. During the course of my academic career, I also managed to accrue nearly 6 years of work experience. I had the privilege of working for Dominos in a csr role in my free time, where I learned valuable professional skills such as customer satisfaction, order processing and greeting and seating. In both my academic and professional life, I have been consistently praised as adaptable by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven communication, teamwork and service skills, which I hope to leverage into the bat boy role at your company.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Dominos
  • Learned valuable professional skills such as customer satisfaction, order processing and greeting and seating

Server

Waffle House
06.2023 - 12.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Delivery Driver

Domino's Pizza
02.2024 - 10.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Bat Boy

Gwinnett Stripers
06.2023 - 10.2023

Host

Buffalo's Cafe
03.2021 - 04.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Education

Bachelor of Business Administration - undefined

Lee University

Skills

  • Adaptability
  • Communication
  • Teamwork
  • Service skills

Closing Statement

After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (678) 629-9119 or via email at callowaycritz@icloud.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon.

Timeline

Delivery Driver

Domino's Pizza
02.2024 - 10.2024

Server

Waffle House
06.2023 - 12.2024

Bat Boy

Gwinnett Stripers
06.2023 - 10.2023

Host

Buffalo's Cafe
03.2021 - 04.2022

Customer Service Representative

Dominos

Bachelor of Business Administration - undefined

Lee University
William Critz