A Clinical Nurse Specialist with 20 years of diverse nursing experience including experience in OB/GYN and pediatric office settings. Dedicated and compassionate with extensive career history in direct patient care, triage in person and telephone and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Enthusiastic about delivering compassionate patient care with respect to individual patient needs. Open and clear communicator with analytical problem-solving abilities and advanced clinical expertise.