Calum Loomes
Lima,OH
Summary
Dynamic professional with a proven track record at Spar, enhancing customer satisfaction and streamlining operations. Excelled in inventory management and problem-solving, fostering a loyal customer base through exceptional service. Demonstrated adaptability and a friendly demeanor, significantly contributing to revenue growth and operational efficiency.
Personable and reliable, with strong aptitude for customer service and retail operations. Possesses comprehensive knowledge of inventory management and cash handling, along with proficiency in using POS systems and maintaining store cleanliness. Committed to ensuring positive shopping experience and driving customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shopkeeper
Spar
02.2024 - 08.2024
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Kept sales receipts and maintained accounting records.
- Assisted customers by answering questions and suggesting merchandise.
- Trained new employees on store procedures, policies, and excellent customer service techniques.
- Developed loyal customer base by building strong relationships through exceptional service and communication skills.
Sale Assistant
Dunnes Stores
11.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Accommodation Assistant
Galway Bay Hotel
09.2022 - 12.2022
- Demonstrated flexibility in adapting to changing priorities or demands from management while maintaining a professional demeanor.
- Contributed to revenue growth by consistently providing an outstanding guest experience that encouraged repeat business.
- Consistently met or exceeded productivity goals while maintaining high-quality work standards.
- Maintained cleanliness standards in all assigned areas, ensuring a welcoming environment for guests.
Education
High School Diploma -
St Josephs College (The Bish)
Galway City, Galway, Ireland06-2022
Skills
- Friendly and positive
- Problem-solving
- Inventory management
- Work Planning and Prioritization
Accomplishments
- Exceeded monthly store sales goals 4 months in a row.
- Increased sales by 20% by coaching department managers on new merchandising standards.
- Managed a store that exceeded company expectations in every category during the summer quarter.
- Resolved product issue through consumer testing.
Certification
- National Professional Certification in Customer Service - National Retail Federation (NRF).
Languages
Irish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- Gym Workouts
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Team Sports
Timeline
Shopkeeper
Spar
02.2024 - 08.2024
Sale Assistant
Dunnes Stores
11.2022 - 07.2023
Accommodation Assistant
Galway Bay Hotel
09.2022 - 12.2022
High School Diploma -
St Josephs College (The Bish)
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