Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calvetta Bellamy

Capitol Heights,MD

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team.

Overview

8
8
years of professional experience

Work History

Patient Service Coordinator

Medstar Southern Maryland Hospital
06.2022 - Current
  • Responsible for providing customer service to patients, including greeting, check-in/out processes, gathering demographic information, insurance verifications, copayments, and scheduling.
  • Greeted and assisted patients with check-in procedures.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Maintained accurate patient records by diligently updating information in the electronic health record system.
  • Organized patient records and database to facilitate information storage and retrieval.

Central scheduling Associate

Medstar Georgetown University Hospital
08.2016 - 06.2021
  • Accurately entered complete demographics, insurance information, and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code into the approved organization electronic scheduling and billing systems
  • Managed multiple high-volume telephone lines simultaneously
  • Communicated with physicians and nurses
  • Verified complete demographic and insurance information from patients
  • Delegated responsibilities and resolved workflow concerns
  • Followed all applicable government regulations including HIPAA
  • Verified that information entered is complete and accurate.

Education

High School Diploma -

Parkdale High School
Riverdale, MD
05.2002

Skills

  • Training new employee’s
  • Good time management
  • Organization and planning skills
  • Fast Learner
  • Great customer service
  • Critical thinking
  • Courteous
  • Efficient
  • Computer knowledge
  • Team building
  • Multi-Line Telephone Systems
  • Calm and Effective Under Pressure
  • Document filing
  • Communicating to Patients and Families

Timeline

Patient Service Coordinator

Medstar Southern Maryland Hospital
06.2022 - Current

Central scheduling Associate

Medstar Georgetown University Hospital
08.2016 - 06.2021

High School Diploma -

Parkdale High School

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Calvetta Bellamy