Calvetta Bellamy
Capitol Heights,MD
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Patient Service Coordinator
Medstar Southern Maryland Hospital
2022.06 - Current
- Responsible for providing customer service to patients, including greeting, check-in/out processes, gathering demographic information, insurance verifications, copayments, and scheduling.
- Greeted and assisted patients with check-in procedures.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Organized patient records and database to facilitate information storage and retrieval.
Central scheduling Associate
Medstar Georgetown University Hospital
2016.08 - 2021.06
- Accurately entered complete demographics, insurance information, and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code into the approved organization electronic scheduling and billing systems
- Managed multiple high-volume telephone lines simultaneously
- Communicated with physicians and nurses
- Verified complete demographic and insurance information from patients
- Delegated responsibilities and resolved workflow concerns
- Followed all applicable government regulations including HIPAA
- Verified that information entered is complete and accurate.
Education
High School Diploma -
Parkdale High School
Riverdale, MD05.2002
Skills
- Training new employee’s
- Good time management
- Organization and planning skills
- Fast Learner
- Great customer service
- Critical thinking
- Courteous
- Efficient
- Computer knowledge
- Team building
- Multi-Line Telephone Systems
- Calm and Effective Under Pressure
- Document filing
- Communicating to Patients and Families
Timeline
Patient Service Coordinator
Medstar Southern Maryland Hospital
2022.06 - Current
Central scheduling Associate
Medstar Georgetown University Hospital
2016.08 - 2021.06
High School Diploma -
Parkdale High School
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