Demonstrates strong analytical, communication, and teamwork skills, with the proven ability to adapt to new environments. Eager to contribute to team success by bringing my positive attitude and commitment to maintain continuous growth.
Overview
14
14
years of professional experience
Work History
Valet Supervisor
Metropolis Valet - Corewell Health
Grand Rapids, MI
04.2026 - Current
Supervised valet operations, ensuring efficient vehicle handling and guest satisfaction.
Coordinated parking logistics during peak hours, optimizing space utilization.
Trained new staff on safety protocols and service standards to enhance performance.
Assisted in resolving guest inquiries and concerns to maintain positive experiences.
Loss Claims Specialist / Supervisor
Fifth Third Bank
Grand Rapids, MI
10.2014 - 10.2025
Reviewed insurance loss claims for accuracy and compliance with company policies, ensuring adherence to regulations.
Processed claims using specialized portals and database management systems.
Trained and guided new staff on claims procedures and policies, fostering knowledge retention and team integration.
Collected funds owed to bank by collaborating with customers, insurance, and GAP companies to enhance recovery rates.
Carpet Technician
Stanley Steemer
Grand Rapids, MI
06.2014 - 10.2014
Executed carpet cleaning and stain removal using recommended products, ensuring optimal results and customer satisfaction.
Cultivated customer loyalty through personalized interactions, demonstrating exceptional attention to detail and providing superior service.
Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
Assistant Manager - Building Materials
Menards
Defiance, OH
06.2012 - 06.2014
Led team in daily operations, ensuring efficient workflow and high-quality customer service.
Trained and mentored new staff, enhancing team collaboration and onboarding efficiency.
Managed inventory levels and coordinated product ordering, ensuring stock availability for customer needs.