Gaming
Calvin Khang
Los Angeles,CA
Work Preference
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than five years of experience. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Home Care Provider
IHSS Under Dept. of Social Services
Los Angeles, CA
01.2023 - 01.2026
- Assisted patient with handling daily chores by cleaning personal spaces, purchasing supplies, and assisting with transportation.
- Helped patient safely transition between sleeping surfaces and mobility assistance such as wheelchairs and walkers by providing consistent support.
- Recorded patient healthcare data, scheduled personal appointments, and submitted travel advance claims to Accounting.
Docketing Technician
Department of Justice
Los Angeles, CA
08.2019 - 07.2022
- Experienced in ProLaw systems, creating criminal case appeal portfolios for state attorneys.
- Reduced team's daily filing time by over 30% by identifying and separating overdue cases.
- Created guidelines that increased efficiency of sorting civil law documents.
- Worked with legal staff to document, transfer, and retrieve archived casework - ensuring safe handling of legal documentation.
- Trained five technicians on SOPs and acted as team lead across various LSS duties.
Stockroom Attendant
Atlas Assembly Inc.
Glendale, CA
07.2018 - 07.2019
- Identified a critical flaw in the company database which helped in reducing our quoted customer delivery date by over three months.
- Provided detailed weekly progress reports through macro tools in excel spreadsheets to cut down material shortages.
- Completed a solo project of reorganizing the stockroom, cataloging 6,000+ unique components into updated storage locations and facilitating smoother flow of operations. This shortened daily job fillings by over an hour.
- Created guidelines and instructional material for two trainees, ensuring consistency in the stockroom.
Sales Floor Team Member
Target
Westwood, CA
01.2018 - 06.2018
- Maintained clean and organized sales floors, promoting a positive shopping experience.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - Environmental Science
UCLA
Westwood, CA 05.2013 - 07.2017
Skills
Teamwork - Experience working independently and in groups during my time at college and at work
Customer Service - Received multiple recognitions of outstanding service while working at Target
Experience with Microsoft Office - Microsoft Word, PowerPoint, Excel, Outlook
Project Management - Delegation of work, ability to effectively communicate problems and solutions, and consistency in meeting set deadlines
Data Entry - Experience with entering information into databases like Excel and ProLaw
Team Training - Taught co-workers standard operating procedures and guidelines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Teaching
Wildlife Documentaries
Timeline
Home Care Provider
IHSS Under Dept. of Social Services
01.2023 - 01.2026
Docketing Technician
Department of Justice
08.2019 - 07.2022
Stockroom Attendant
Atlas Assembly Inc.
07.2018 - 07.2019
Sales Floor Team Member
Target
01.2018 - 06.2018
No Degree - Environmental Science
UCLA
05.2013 - 07.2017