Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Calvin McBride

Dallas,TX

Summary

Resourceful Specialist known for high productivity and efficient task completion. Possess specialized skills in strategic planning, operational support, and process improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and team cohesion. Committed to leveraging these abilities to advance organizational goals.

Overview

4
4
years of professional experience

Work History

Clinical Data Management Support Specialist

HCA Healthcare Inc.
08.2023 - Current
  • Performed data analysis to identify trends and anomalies in large datasets.
  • Provisioned application eSAF accesses for new and existing users to all required EHR applications within company AD, Citrix Workspaces, and Microsoft SharePoint.
  • Participated in regular maintenance activities such as indexing strategies, query optimization.

Regional Operations Center (ROC) Analyst

Spectrum
11.2024 - 05.2025
  • Monitored network alarms, outages, and degradation events via enterprise-grade NMS platforms.
  • Managed 50 to 100+ incident tickets daily, ensuring precise technical documentation and escalation notes.
  • Collaborated with field technicians, NOC engineers, and construction teams to expedite incident resolution.
  • Triage high-priority transport and node issues for coaxial and fiber networks.
  • Supported incident bridges by providing real-time updates to minimize downtime.

Health Information Management Coordinator

Heart Hospital of Austin
03.2022 - 10.2023
  • Managed high-priority tickets and escalations related to missing, duplicate, or delayed patient records across departments.
  • Performed quality control checks on scanned images prior to finalizing document uploads into EHR system.
  • Conducted chart audits to ensure that all documents are accurately filed into the appropriate patient's medical record.

Banking Assistant

Greater Texas Credit Union
03.2021 - 08.2023
  • Addressed customer inquiries regarding account balances, transaction history, service charges, and interest rates.
  • Processed customer transactions and assisted with phone requests to minimize wait times.
  • Educated customers on banking products and conducted account enrollment efficiently.

Education

Bachelor of Science - Health Informatics & HIM

Texas State University
San Marcos, Texas

Skills

  • Copywiriting
  • Multitasking capacity
  • Automation
  • File system management
  • Document auditing
  • Technical documentation
  • Quality control processes
  • Administrative tasks
  • Lead generation
  • Policy implementation
  • Problem Solving
  • Teamwork and collaboration
  • Skilled in Technology

Accomplishments

● Completed CCNA (Cisco Certified Network Associate) – Cert. #CSCO14730726


● Completed CompTIA A+ – Cert. #COMP001022554277

Timeline

Regional Operations Center (ROC) Analyst

Spectrum
11.2024 - 05.2025

Clinical Data Management Support Specialist

HCA Healthcare Inc.
08.2023 - Current

Health Information Management Coordinator

Heart Hospital of Austin
03.2022 - 10.2023

Banking Assistant

Greater Texas Credit Union
03.2021 - 08.2023

Bachelor of Science - Health Informatics & HIM

Texas State University

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