Calvin Prudhomme
Washington,DC
Summary
Dedicated professional with expertise in delivering exceptional customer service. Demonstrated ability to resolve customer issues promptly while maintaining high satisfaction standards. Proficient in utilizing various communication channels, including phone, email, and web chat. Strong leadership skills with a focus on team motivation and success.
Overview
8
8
years of professional experience
Work History
Central Transportation Associate
Central Transportation Associate
08.2024 - Current
- Transported patients from operations to hospital rooms and other areas to ensure timely care.
- Stocked and restocked medical equipment and supplies to maintain readiness for patient care.
- Conducted inventory of supplies and equipment in designated areas to support operational efficiency.
- Developed strong rapport with patients and healthcare workers to enhance collaboration.
- Maintained compliance with safety regulations during transportation operations.
Manager (Key Holder)
Subway
Columbia, Maryland
05.2023 - 07.2024
- Managed inventory levels and conducted regular stock checks to maintain product availability.
- Developed staff schedules to ensure optimal coverage during peak hours and shifts.
- Performed daily opening and closing duties such as preparing the store for business hours and counting down registers at closing time.
- Conducted beginning and end-of-day cash counts to ensure accuracy in financial reporting.
- Analyzed performance reports to identify trends in sales revenue, labor costs, and expenses.
Warehouse Worker
Beacon Building Products
10.2022 - 04.2023
- Operated forklifts to transport materials across warehouse floors efficiently.
- Loaded and unloaded products from trucks and storage areas safely.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes.
Dispatcher 1
Retail Business Services (RBS)
03.2022 - 06.2022
- Dispatched authorities to emergency alarms, ensuring rapid response to incidents.
- Monitored alarm and video systems for timely detection of incidents.
- Managed office phone systems, facilitating seamless communication among team members.
- Customer service and relations
- Utilized Microsoft Office suite, including Word, Excel, and Teams, for various tasks.
Shift Lead
Taco Bell
Columbia, MD
06.2018 - 01.2022
- Managed inventory levels and placed orders, ensuring stock availability for smooth operations.
- Maintained product quality and speed of service, enhancing customer experience and team morale.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Monitored compliance with safety protocols, fostering a safe work environment for staff and customers.
- Monitored food safety practices and maintained cleanliness in the work area.
- Receive Shipments of store products, conducting counts
Education
High School Diploma -
Hammond High School
01-2018
Skills
- Patient transportation
- Medical equipment stocking
- Inventory management
- Inventory control
- Healthcare Operations
- Record Keeping
- Project Management
- Customer Service
Timeline
Central Transportation Associate
Central Transportation Associate
08.2024 - Current
Manager (Key Holder)
Subway
05.2023 - 07.2024
Warehouse Worker
Beacon Building Products
10.2022 - 04.2023
Dispatcher 1
Retail Business Services (RBS)
03.2022 - 06.2022
Shift Lead
Taco Bell
06.2018 - 01.2022
High School Diploma -
Hammond High School