Calvin Tamagawa
Lihue,HI
Summary
Dynamic operations manager with a proven track record at Dean Foods, excelling in customer relations and team leadership. Expert in implementing inventory management systems that reduced waste and enhanced efficiency. Skilled in building strong client relationships and driving sales initiatives, fostering a high-performing team dedicated to achieving strategic goals.
Overview
24
24
years of professional experience
Work History
Owner/Gm
Fish Express
Lihue, HI
12.2019 - 11.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Curated menu offerings by leveraging seasonal ingredients and aligning with customer preferences.
- Trained staff on food safety protocols and customer service best practices.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Oversaw financial transactions, including cash handling and end-of-day reconciliations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Branch Manager
Dean Foods
Lihue, HI
07.2016 - 11.2019
- Oversaw daily operations to ensure efficient branch performance and adherence to company standards.
- Developed and implemented strategic sales initiatives to enhance market share in local regions.
- Managed staff recruitment, training, and development programs to build a high-performing team.
- Analyzed financial reports to identify trends and inform decision-making for branch growth strategies.
- Established strong relationships with key clients to drive customer satisfaction and retention.
- Implemented inventory management systems that improved accuracy and reduced waste in sourcing processes.
- Led cross-functional teams in executing promotional campaigns that increased product visibility and sales volume.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Outside Sales
Spectrum
Lihue, HI
04.2013 - 05.2013
- Cultivated relationships with prospective clients through effective communication and follow-up strategies.
- Conducted market research to identify potential sales opportunities and customer needs.
- Presented product offerings and tailored solutions to meet client requirements.
- Collaborated with internal teams to ensure timely delivery of services and support for clients.
District Sales Representative
Anheuser-Busch
02.2002 - 04.2013
- Developed and maintained strong relationships with retail partners to drive product visibility.
- Executed strategic sales initiatives to increase market share within assigned territory.
- Analyzed market trends and competitor activity to inform pricing strategies and promotional efforts.
- Spearheaded collaboration with marketing teams to design impactful in-store displays.
Education
No Degree - Computer Science
University of Maryland
MDHigh School Diploma -
Kaya High School
Lihue06.1982
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
Timeline
Owner/Gm
Fish Express
12.2019 - 11.2025
Branch Manager
Dean Foods
07.2016 - 11.2019
Outside Sales
Spectrum
04.2013 - 05.2013
District Sales Representative
Anheuser-Busch
02.2002 - 04.2013
No Degree - Computer Science
University of Maryland
High School Diploma -
Kaya High School