In the past years with Brookshires I have had a history of delivering excellent customer service in busy retail settings. Strong payment processing and customer engagement skills to promote seamless store operations. In our past quarter the department I was in held number 1 in the whole company for cash control.
Overview
2
2
years of professional experience
Work History
Pool Manager
Minden Tennis & Aquatic Club
Minden, La
06.2024 - Current
Worked well in a team setting, providing support and guidance.
Resolved problems, improved operations and provided exceptional service.
Managed time efficiently in order to complete all tasks within deadlines.
Exercised leadership capabilities by successfully motivating and inspiring others.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with a strong work ethic.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Gained strong leadership skills by managing projects from start to finish.
Office Cashier
Brookshire's Grocery
Minden, LA
10.2022 - 06.2024
Supervised the front end workers, such as cashiers and courtesy clerks.
Greeted customers and answered any questions they had.
Balanced daily cash drawer to ensure accuracy of funds.
Provided superior customer service by resolving customer issues quickly and efficiently.
Organized paperwork for cashiering duties including sales receipts, invoices, change orders.
Assisted in the training of new cashiers on proper procedures for operating a register.
Performed opening and closing duties such as counting money in the register drawer and preparing deposit slips for the bank.
Answered phone calls regarding store policies or services offered.
Followed company safety guidelines while handling money at the registers.
Assisted other departments within the store as needed during peak times.
Built and maintained productive relationships with employees.
Handled returns and exchanges professionally with minimal wait times for customers.
Lifeguard
Minden Tennis & Aquatic Club
Minden, LA
05.2022 - 08.2023
Conducted daily pool maintenance, including testing and adjusting chemical levels.
Monitored swimmers to ensure safety in the pool area.
Provided assistance to swimmers of varying skill levels.
Performed regular cleaning and maintenance of pool equipment.
Education
High School Diploma -
Minden High School
Minden, LA
05-2024
Skills
Exemplary communication
Reporting and documentation
Cash counting
Financial Tracking
Onboarding and training
Customer Assistance
Written and verbal communication
Reliability and punctuality
Product Recommendations
Customer Service
Inventory Stocking
Customer Relations
Accomplishments
Graduated with all honors and I was a part of the National Honor Society.
March of 2024 I was named Partner of the month for Brookshires .