Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Macy's
Orland Park, IL
07.2023 - 05.2024
Stocked shelves with merchandise according to company standards.
Provided product information and answered customer questions.
Promoted special offers and discounts to encourage additional purchases.
Kept informed about new products arriving at the store on a regular basis.
Assisted customers with finding the right product for their needs.
Processed returned merchandise according to company policies.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Greeted customers upon entering the store and provided assistance.
Operated point-of-sale systems accurately to process payments from customers.
Assisted in training new employees on proper use of equipment and safety protocols.
Offered suggestions for additional items that may be of interest to customers.
Completed transactions in an efficient manner while providing excellent customer service.
Demonstrated knowledge of store products and services.
Helped customers by answering questions and locating merchandise.
Followed company policies, rules and procedures to promote company goals and maintain safety.