Camaryn Fortune
Lutz,FL
Summary
Dynamic administrative professional with over 9 years of experience in the healthcare sector, specializing in medical terminology and ICD-10 coding. Expertise in utilizing electronic medical record systems and documentation programs to enhance operational efficiency. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook, within a Windows-based environment, with a proven ability to quickly adapt to new technologies and systems. Committed to delivering exceptional support and contributing to the overall success of healthcare operations.
Overview
9
9
years of professional experience
Work History
DSO Success Consultant
E-Assist
12.2024 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained strong knowledge of basic dental terminology to better understand services and procedures.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Updated patient records with accurate, current insurance policy information.
Office Manager
Heartland-Zang Street Dental Care
Broomfield, CO
07.2023 - 07.2024
- Ensure goals and priorities of the doctor and team are achieved through servant leadership.
- Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles.
- Focus and prioritize efforts of the team to support the doctor in achieving his professional goals.
- Create alignment with the doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed.
- Created and implemented organizational policies and procedures.
- Boosted staff morale by offering constructive feedback and specific direction.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Enrollment Specialist
Synchrony Financial-CareCredit
06.2022 - 06.2023
- Develop lasting relationships with new practices with interest in offering CareCredit and enroll at least 200 new offices with CareCredit monthly.
- Follow quality assurance outline for calls and receive a monthly grade of 85% or better.
- Utilize excellent verbal and written communication skills to establish and develop relationships with prospective accounts.
- Accurately enter lead information into Salesforce by capturing all required account information and document notes properly.
- Ensure that document submitted is properly filled out and signed by provider before entering the data into SalesForce.
- Submit enrollment application and or supporting documentation to underwriting team for review.
Practice Development Specialist
Synchrony-CareCredit
09.2021 - 06.2022
- Engage with doctors and office staff on strategies to best use the CareCredit program to optimize their business performance and increase case acceptance with patients in office.
- Educate providers on CareCredit products, benefits, rates and compliance requirements to ensure a strong knowledge of the program.
- Effectively utilize SalesForce to document all interactions with new practices.
- Collaborate with internal and external partners to increase revenue and ensure compliant use of CareCredit.
- Ensure my territory was being productive and met performance measurements set by management.
Business Assistant
Heartland-Lake Park Dental
Lutz, FL
02.2017 - 06.2021
- Present treatment plans to patients and educate them on available financing options, helping to reduce accounts receivable and induce patient retention.
- Office Hygiene Coordinator, ensure that the hygienist are reaching their professional goals, coordinate monthly meetings with hygienists to discuss both individual and team successes, develop and implement protocols to help hygienist reach their monthly production goal of $80,000.
- Receive Explanation of Benefits from third party payers and help patients to interpret them and develop plans of payment as well as scheduling procedures using Dentrix software.
- Selected by the office manager and regional manager to be a Growth Employee and attend courses through Heartland to train to efficiently manage a dental office.
- Oversee planning, preparation and distribution of information utilizing media such as flyers, radio, and television for the first Free Dental Veterans Day Event where the office provided free dental care to 85 veterans.
Education
Medical Billing And Coding Certification -
Rasmussen College
Tampa, FLHigh School Diploma - undefined
Pewaukee High School
Pewaukee, WISkills
- High attention to detail
- Excellent critical thinking, analytical, and problem solving skills
- Customer Service
- Project Management
- Data Entry Skills
- Outstanding organizational
- Proven ability to handle high volume workload
- Accounts receivable processing
- Provider Relations
- Insurance Verification
Timeline
DSO Success Consultant
E-Assist
12.2024 - Current
Office Manager
Heartland-Zang Street Dental Care
07.2023 - 07.2024
Enrollment Specialist
Synchrony Financial-CareCredit
06.2022 - 06.2023
Practice Development Specialist
Synchrony-CareCredit
09.2021 - 06.2022
Business Assistant
Heartland-Lake Park Dental
02.2017 - 06.2021
High School Diploma - undefined
Pewaukee High School
Medical Billing And Coding Certification -
Rasmussen College