Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Cambren Lindo

Va Beach,VA

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
  • Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
  • Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
  • Thorough Aviation Structural Mechanic experienced in maintaining heavy equipment, producing graphic overlays and reports and managing teams. Expertise in troubleshooting faulty components in aircraft hydraulic systems and preventing corrosion. Efficient at performing physically enduring functions and using hand tools.
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Wawa
Virginia Beach, VA
04.2023 - 12.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Carried out basic cooking duties such as reducing sauces and parboiling food.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
  • Contributed to menu creation through development of new or seasonal product ideas and recipes.

Aviation Structural Mechanic

Navy
Virginia Beach, VA
10.2020 - 04.2023
  • Performed inspections and maintenance of aircraft components, including engines, wings, and landing gear.
  • Repaired structural damage to aircraft in accordance with manufacturer's specifications.
  • Replaced defective parts on aircraft frames using hand tools and power tools.
  • Removed damaged or worn out parts from airframes and replaced them with new ones.
  • Constructed jigs, fixtures, templates and other special tools required for aircraft repairs.
  • Inspected rivets used in the assembly of various types of aircraft structures according to established standards.
  • Assembled subassemblies made up of sheet metal parts into larger assemblies using bolts, nuts, screws and rivets.
  • Performed troubleshooting operations on malfunctioning airplane systems such as hydraulic lines or fuel tanks.
  • Performed daily postflight and preflight inspections.
  • Inspected, removed and replaced components of hydraulic systems and replaced gaskets and wipers in hydraulic components.
  • Maintained various aircraft systems, including air conditioning, cabin and cockpit heat and pressurization and ventilation.
  • Installed and rigged ejection seats, shoulder harnesses, lap belts and face-curtain mechanisms.
  • Completed daily inspections of each aircraft to check flight readiness.
  • Tracked repair and maintenance activities with daily log updates and thorough reports.
  • Utilized hand and power tools to detect and repair aircraft malfunctions and damages.

Cook Shift Leader

Chipotle Restaurant
Virginia Beach, VA
01.2020 - 06.2020
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Followed recipes and procedures to prepare, season and cook food products.
  • Operated variety of kitchen equipment to measure and mix ingredients.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
  • Trained kitchen workers on culinary techniques.
  • Set up work stations prior to opening to minimize prep time.
  • Assisted in developing new menu items based on customer feedback.
  • Ensured kitchen staff followed health and safety regulations.
  • Monitored food preparation to ensure quality standards were met.
  • Maintained up-to-date knowledge of menu items, ingredients, and recipes.

Customer Service Cashier

Dunkin' Donuts
Virginia Beach, VA
09.2019 - 04.2020
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers and provided friendly customer service.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Informed customers of in-store promotions or pricing specials.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Delivered tactful discussions and diplomacy when responding to escalating situations.

Customer Service Representative

Wendy's International
Virginia Beach, VA
08.2018 - 06.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Educated customers on special pricing opportunities and company offerings.
  • Collected payments and provided accurate change.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Worked closely with front-end staff to assist customers.

Education

Associate of Science - Cybersecurity/Information Tech

ECPI University
Virginia Beach, VA
03-2025

Aviation Structural Mechanic - Aviation Mechanic

Aviation Mechanic Structural
Pensacola, FL
10-2021

High School Diploma -

Kempsville High School
Virginia Beach, VA
01-2021

Skills

  • Hardware Understanding
  • Technical Troubleshooting
  • TCP/IP Protocols
  • Issue Troubleshooting
  • Monitoring Security
  • Issue Resolution
  • Information Security
  • Call Management
  • Consultative Sales
  • Appointment Scheduling
  • Scheduling
  • Complaint Resolution
  • Inbound and Outbound Calling
  • Active Listening
  • Team Development
  • Technical Support
  • Presentation Skills
  • HAZMAT Handling
  • Aircraft Equipment Installation
  • Quality Assurance Procedures
  • Aircraft Inspections
  • Customer Complaint Resolution
  • Order Coordination
  • Guest Services
  • Firearm Handling
  • Customer Inquiries
  • Telephone Management
  • Customer Satisfaction
  • Software Testing

Certification

  • Aviation Structural Mechanic

Timeline

Customer Service Representative

Wawa
04.2023 - 12.2023

Aviation Structural Mechanic

Navy
10.2020 - 04.2023

Cook Shift Leader

Chipotle Restaurant
01.2020 - 06.2020

Customer Service Cashier

Dunkin' Donuts
09.2019 - 04.2020

Customer Service Representative

Wendy's International
08.2018 - 06.2020

Associate of Science - Cybersecurity/Information Tech

ECPI University

Aviation Structural Mechanic - Aviation Mechanic

Aviation Mechanic Structural

High School Diploma -

Kempsville High School

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Cambren Lindo