Cambry Keeny
Pratt
Summary
Adaptable individual with a versatile background in customer-facing roles. Known for strong time management and documentation skills, committed to supporting operational efficiency and enhancing customer and work place satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Cozy's Pizza
Cunningham, KS
06.2024 - Current
- Prepared and assembled pizzas following standardized recipes and customer specifications.
- Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment, including ovens and mixers, adhering to safety protocols.
- Implemented efficient workflow strategies to enhance overall team productivity and service quality.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Optometric Technician
Maydew Thibault Optometry
Pratt, KS
10.2022 - 06.2025
- Conducted preliminary eye examinations, including visual acuity and color vision tests.
- Assisted in patient education regarding contact lens fitting and proper care techniques.
- Collaborated with optometrists to ensure efficient workflow during patient consultations and procedures.
- Trained new staff on office protocols, equipment usage, and patient interaction best practices.
- Ensured compliance with safety protocols during the handling of medical instruments and equipment.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Administrative Assistant
Quality Well Service
Pratt, KS
01.2022 - 10.2022
- Analyzed and reconciled complex accounts to ensure accuracy in financial reporting.
- Matched purchase orders with invoices and recorded necessary information.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Supported management by processing invoices and documents with consistent on-time delivery.
Receptionist
Pratt Glass Enterprises
Pratt, KS
06.2020 - 06.2021
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Implemented filing system improvements, increasing accessibility and organization of documents.
- Monitored incoming calls and inquiries, directing them to appropriate personnel efficiently.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
Bachelor of Arts - Psychology
University of Kansas
Lawrence, KS12-2027
High School Diploma -
Pratt Sr. High School
Pratt, KS12-2018
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Verbal and written communication
- Customer service
- Time management
- Strong problem solver
- Documentation and recordkeeping
- Database entry
- Data organization
- Prioritization
- Tech-Savvy
Certification
- First Aid/CPR Certified
Timeline
Restaurant Team Member
Cozy's Pizza
06.2024 - Current
Optometric Technician
Maydew Thibault Optometry
10.2022 - 06.2025
Administrative Assistant
Quality Well Service
01.2022 - 10.2022
Receptionist
Pratt Glass Enterprises
06.2020 - 06.2021
Bachelor of Arts - Psychology
University of Kansas
High School Diploma -
Pratt Sr. High School