Camden Baum

Functioned as a service advisor, bridging customer needs with repair services.

• Communicated efficiently between customers, and my shop.
• Prepared accurate quotes and processed invoices to facilitate seamless payment collection.
• Built meaningful connections with customers and made them feel comfortable with trusting equipment that was between $100k-$600k to our shop for repairs.
• Effectively communicated repair issues and timelines to customers, maintaining strong relationships.
• Served as a technician responsible for vehicle maintenance and repair.
• Performed repairs on light, medium and heavy duty trucks and tractors.
• Diagnosed and repaired complex issues regarding A/C, electrical, air brake, wheel end, axle, cooling and many more systems.
• Installed, fitted, cleaned and repaired valves, caps, hoses, pumps and gaskets.

Collaborated with other technicians to complete complex projects efficiently.

• Documented detailed repair orders to ensure clarity of work performed on equipment.
• Followed safety regulations while working with hazardous materials and chemicals.
• Utilized proper diagnostic procedures to accurately decipher live engine data, pressure data and mechanical feedback to fix issues efficiently.
• Utilized proper tooling and techniques to prevent unnecessary damage or wasted time.
• Inspected completed work for accuracy and quality assurance.
• Managed parts and labor quotes.

• Performed state required inspections on equipment.
• Reviewed and amended logs to ensure compliance with driver operational standards.
• Communicated deadlines, expectations and essential information between drivers, shops, managers and dispatch members.
• Managed on-call situations to direct drivers to the nearest service destinations efficiently.
• Managed fleet maintenance logs and filing.
• Detailed truck interiors to improve overall driver satisfaction and comfort.
• Performed road call repairs to electronic log systems.
• Installed accessories, wired in the necessary components and prepared trucks for drivers.

• Moved irrigation hand lines through fields to ensure timely watering schedules.
• Performed maintenance on heavy machinery and irrigation systems.
• Cared for and fed livestock.
• Collaborated with team to execute large operations while maintaining effective communication and safety standards.
• Loaded, unloaded, and stacked produce, feed, and supplies in farm storage areas.
• Assisted in the recovery process of stuck machinery by utilizing appropriate tools and techniques.
• Conducted small engine repairs to restore functionality and enhance equipment reliability.

• Inspected trucks and trailers for safe driver conditions.
• Maintained auxiliary power units to ensure functionality.
• Changed semi and trailer tires.
• Detailed truck interiors to company standards.
• Operated forklifts and moved large, heavy items without incident.
• Maintained shop equipment and machinery.
• Cleaned shop floors, tools, and work areas.
• Organized tool and part rooms.
• Cared for property landscaping through mowing, trimming, and upkeep.

• Greeted customers and took sandwich orders at Jimmy John's.
• Cleaned counters, equipment, and dining areas to meet food safety standards.

• Processed cash, card, and mobile payments through multiple POS systems.
• Helped customers find specific products, answered questions, and offered product advice.
• Supported shoppers with price checks and register questions.
• Handled returns, exchanges, and refunds according to store policy.
• Stocked shelves with merchandise when needed.
• Completed custodial cleaning for restrooms, break areas, and offices.
• Removed trash from work areas.