Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.
Overview
2
2
years of professional experience
Work History
Dormitory Resident Assistant
University Of Wisconsin-La Crosse
08.2023 - Current
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Bartender
Two Oaks North
05.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Hostess
The Moose Inn Supper Club
05.2022 - 08.2022
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Answered customer questions about hours, seating, and menu information.
Checked in with servers to confirm preparedness before seating customers.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.