Detail-oriented Billing Specialist with strong skills in claims processing and denial management. Proven ability to enhance revenue collections through effective communication and patient inquiry resolution.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Billing Specialist
Amarillo Medical Specialists
Amarillo, TX
12.2025 - 03.2026
Maintained billing records in compliance with healthcare regulations and policies.
Processed patient billing inquiries, ensuring timely and accurate resolution.
Collaborated with healthcare providers to verify insurance eligibility and coverage details.
Assisted in the preparation of monthly financial reports related to patient accounts.
Patient Financial Specialist
Apollo MedFlight
Amarillo, TX
06.2023 - 12.2025
Processed insurance claims and verified coverage details for seamless transactions
Collaborated with healthcare providers to resolve billing discrepancies efficiently
Managed patient billing inquiries to ensure accurate financial communication
Implemented process improvements that enhanced efficiency in claims processing
Maintained strict confidentiality of patient data by adhering to HIPAA regulations and company policies regarding information security.
Enhanced revenue collections through diligent follow-up on unpaid accounts and negotiating settlements with patients.
Front Desk Receptionist
Today Urgent Care
Amarillo, TX
07.2020 - 08.2021
Managed patient check-in and appointment scheduling, ensuring efficient front desk operations.
Coordinated communication between healthcare providers and patients, enhancing overall service quality.
Trained new staff on front desk procedures, fostering a collaborative team environment.
Implemented electronic health record (EHR) systems for streamlined patient data management and retrieval.
Responded to patient inquiries and concerns with professionalism, improving patient satisfaction scores.
Billing Specialist
Cardilogy of Amarillo
Amarillo, TX
12.2019 - 06.2020
Implemented streamlined processes for billing operations, enhancing overall efficiency.
Utilized billing software to track payments and manage account discrepancies efficiently.
Communicated effectively with patients regarding outstanding balances and payment plans.
Provided support during audits by organizing necessary documentation and data requests.
Researched and resolved billing discrepancies to enable accurate billing.
Worked with multiple departments to check proper billing information.
Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
Increased revenue retention by setting up follow-up system for outstanding payments.