ANGELICA GONZALEZ
Hartford,CT
Summary
Precise and engaging Billing Specialist executes flawless invoicing for products and services. Consistent high-achiever leverages computerized invoicing tools to streamline processes. Dedicated to employing innovative and traditional practices to collect past-due receivables.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Cunningham Medical Services
Remote
10.2023 - Current
- Managed and reconciled accounts receivable for a high-volume billing team
- Collaborated with cross-functional departments to resolve billing discrepancies and ensure accurate invoicing
- Developed and implemented streamlined billing processes resulting in improved efficiency and reduced billing errors
- Provided exceptional customer service by addressing inquiries and resolving issues related to billing
- Strong knowledge of billing regulations and compliance to ensure adherence to industry standards
- Proven track record of accurate and timely processing of invoices for diverse client base
- Proficient in utilizing billing software to generate and review invoices and resolve discrepancies
- Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurance companies to obtain timely and accurate payments
- Submitted electronic and paper claims to 12 different insurance companies to collect medical payments.
Assistant Asset Manager
Hartford Housing Authority
Hartford, CT
12.2021 - 10.2022
- Managed 4 properties with 500 tenants, handling unit showings, leasing, and tenant inquiries
- Addressed maintenance requests, conducted landlord verifications, and managed references
- Assisted elderly and disabled tenants through the recertification process
- Drafted memos, made phone calls to address lease issues, and scheduled preventative maintenance
- Processed Kappa Notices for lease violations and supported REAC inspections
- Submitted monthly move-in/move-out reports to Resident Service Coordinator
- Reviewed, approved, and coded invoices, ordered maintenance and office supplies
- On-call during property manager's absence for emergencies
- Proficient in conducting thorough property inspections to identify maintenance and repair needs
- Skilled in assisting with the development and implementation of asset management strategies
- Experienced in tracking and monitoring asset and lease documentation for accuracy and compliance
- Strong ability to assist in budgeting and forecasting for property maintenance and capital improvement projects
- Developed and implemented comprehensive asset management strategies resulting in increased profitability
- Conducted regular inspections and assessments to ensure compliance with regulations and guidelines.
Administrator Assistant
Carrier Corporation (UTC)
Remote
12.2017 - 10.2021
- Managed daily mail delivery for tax department, sorting and delivering to correct correspondents
- Scanned and distributed Notices and Business Licenses to appropriate entities
- Renewed business licenses and applied for licenses for 70+ entities
- Gathered invoices from various systems for Sales and Use department audits
- Handled Property Tax assessments, tax bills, and payments
- Managed calendars, scheduled meetings, and coordinated travel arrangements for executive team
- Drafted and proofread documents, correspondence, and reports, ensuring accuracy and professionalism
- Handled confidential and sensitive information with discretion and maintained strict confidentiality
- Two years of experience as a tax coder, accurately preparing and reviewing tax returns
- Proficient in various tax codes and regulations, ensuring compliance and minimizing errors
- Solid knowledge of tax software and databases, facilitating efficient data entry and retrieval
- Strong attention to detail, with a track record of consistently meeting tight deadlines
- Successfully obtained business licenses and permits for multiple businesses, ensuring compliance with regulations
- Developed and implemented a streamlined process for business license applications, reducing processing time by 30%
- Collaborated with government agencies and legal professionals to navigate complex licensing requirements.
Education
Medical Coding and Billing -
American Institute
10.2023
High School Diploma -
Weaver High School
06.2011
Skills
- Highly organized billing specialist with extensive experience in accurately processing and managing invoices
- Proven ability to handle large volumes of financial data and resolve complex billing issues efficiently
- Billing software
- Data entry
- Attention to detail
- Account reconciliation
- Excel
- Organization
- Time management
- Communication
- Customer service
- Problem-solving
- Coding skills
- Reimbursement
- Spanish
- English
- Greek
- Invoice Processing
- Claims Processing
- Payment Posting
- Medical Billing and Collections
- Coding Proficiency
- Procedure Development
- Insurance Verification
- Audit Procedures
- Invoicing Proficiency
- Billing Dispute Resolution
- Accounts Receivable Expertise
- HIPAA Compliance
- Collections
- Payment Processing
- Word Processing
- Data Analysis
- Mail Sorting
References
References available upon request.
Timeline
Billing Specialist
Cunningham Medical Services
10.2023 - Current
Assistant Asset Manager
Hartford Housing Authority
12.2021 - 10.2022
Administrator Assistant
Carrier Corporation (UTC)
12.2017 - 10.2021
Medical Coding and Billing -
American Institute
High School Diploma -
Weaver High School
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